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Old 07-04-2007, 08:16 PM
  #3  
XcalibeR
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Joined APC: Apr 2006
Posts: 88
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Having worked line for a couple summers now, I totally agree with what you're saying! Being courteous can actually save the company money, too. At the very least, it could mean the difference of having to pay a handling fee or not. I always try to provide the highest level of service that I can, no matter what I'm paid or who I'm dealing with. But like you said, if someone's a jacka**, I usually am busy with someone else if they need anything.
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