Bill is correct, we (CS) have had no crashes. As a whole the fractional industry has a superior safety record when compared to the average 135 carrier. Disclaimer - just talking numbers, again, Bill is correct about there being excellent charter outfits out there. NJ and CS both train at Flight Safety and both outfits are pretty well plugged in to the whole customer service thing. If you've been happy with your service, it comes down to what program best fits your needs. If you have CS specific questions, feel free to PM me (after you get 10 posts).