Obstruction disrupts flight

Reports of a faulty lavatory on flight 71
from Amsterdam (AMS) to EWR have been
in the media. The June 13 flight was diverted
to Shannon, Ireland (SNN), and repairs were
made. The lavatory repair work in SNN indicated
good flow in the lavatory system. During
the flight from SNN to EWR, the problem
developed again. Upon landing in EWR, it
was determined that someone had flushed
latex gloves into the lavatory system, which
caused the obstruction. There is signage posted
in the onboard restrooms advising that foreign
objects are not to be discarded in the lavatory
system. Occasionally, these instructions
are overlooked.
CO deeply regrets the serious inconvenience
to its customers and is apologizing to them
and compensating them for the poor conditions
on the flight as well as the diversion and delay.