I have commented on here before about my great experiences with jump seating on JetBlue and the stories of other pilots who also had a great experience. Now, I must once again thank a JetBlue crew and gate agent!
My girlfriend, an FA, had been at JFK since March 24. She has a crud schedule, 6 on, 1 off, 6 on, 1 off. Anyway, on the last day before a 4 day break, the company gave her a ready reserve. The last flight to RSW (our home airport) was at 1940. She was not going to be released until 1930, so we planned on her taking the 2100 JetBlue to TPA, and me driving an hour and a half (each way) to pick her up. She arrived at the JetBlue terminal and got her seat request, then headed for the gate. When she got there, she noticed at the gate next to her, the RSW aircraft was still at the gate. The door was closed and the gate agent was preparing to pull the jet bridge. The gate agent that was working the next flight at that gate showed up and asked her if she needed help. She explained that she wanted to go to RSW, where she lives, but had to list on the TPA flight because of her late release. He asked her to stay there for a minute. He then made a call and took her down the jet bridge. The crew opened the door and got her on the RSW flight!
She was so grateful, she told me she could not thank them enough!
And me? I only had to drive 30 minutes each way to RSW! We were back home by midnight, instead of 3AM (if she had gone to TPA). She got a great nights sleep and is enjoying her 4 WHOLE days off!
Thanks again to everyone at JetBlue. You guys/gals always come through for us!
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Quote:
Originally Posted by Lowlevel
I have commented on here before about my great experiences with jump seating on JetBlue and the stories of other pilots who also had a great experience. Now, I must once again thank a JetBlue crew and gate agent!
My girlfriend, an FA, had been at JFK since March 24. She has a crud schedule, 6 on, 1 off, 6 on, 1 off. Anyway, on the last day before a 4 day break, the company gave her a ready reserve. The last flight to RSW (our home airport) was at 1940. She was not going to be released until 1930, so we planned on her taking the 2100 JetBlue to TPA, and me driving an hour and a half (each way) to pick her up. She arrived at the JetBlue terminal and got her seat request, then headed for the gate. When she got there, she noticed at the gate next to her, the RSW aircraft was still at the gate. The door was closed and the gate agent was preparing to pull the jet bridge. The gate agent that was working the next flight at that gate showed up and asked her if she needed help. She explained that she wanted to go to RSW, where she lives, but had to list on the TPA flight because of her late release. He asked her to stay there for a minute. He then made a call and took her down the jet bridge. The crew opened the door and got her on the RSW flight!
She was so grateful, she told me she could not thank them enough!
And me? I only had to drive 30 minutes each way to RSW! We were back home by midnight, instead of 3AM (if she had gone to TPA). She got a great nights sleep and is enjoying her 4 WHOLE days off!
Thanks again to everyone at JetBlue. You guys/gals always come through for us!
HEY your welcome! We all gotta look out for our own.
Had some airtran help the other day... and some united help.... Thanks to you guys!
Ditto, I can't say enough good things about my jumpseating experience with Jetblue. Just awesome service, and some of the nicest crews I've ever seen, oh and that satellite tv sure helps too.
Thanks again to the blue guys for their help.
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"Midwest Airlines, the latest victim of the present day Lorenzo"
And yet I've personally experienced times when JB gate agents will leave a paying passenger behind so that they can get the flight out 10 minutes early.
Glad to hear that she got to RSW. Nice to hear a compliment about a gate agent once in a while.
GP
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"You can give yourself a raise by being more productive." - Russ Chew, 2007
JetBlue has been nothing short of great for my commute too! I prefer riding on JetBlue over my own because friendly people, great service and in flight entertainment. Last, but not least, 5 jumpseats!!!
JetBlue has an excellent reputation of helping industry workers get to/from work... this should be required reading for every gate/ticket agent at all airlines.
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Fly The Contract & Nothing More
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