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Old 03-10-2016, 07:59 AM
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Default So much for "Just Culture" at Qatar

Looks like they're about 30-40 years behind the West when it comes to safety culture.


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Old 03-10-2016, 08:26 AM
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Originally Posted by GogglesPisano View Post
Looks like they're about 30-40 years behind the West when it comes to safety culture.


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In just about any other industry a mistake of this magnitude is going to warrant a termination. You imply that the crew came forward and in the interest of safety disclosed what occurred and then was terminated, that is not my understanding of the story.

I do though think it was excessive to fire the entire crew though, but certainly somebody deserved termination over it.
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Old 03-10-2016, 08:34 AM
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When I've seen this happen at a place that has a "just safety culture", it's usually because when investigated and interviewed, the crew were saying something that was directly conflicting with the evidence, IE, not being truthful. There may be more going on behind the scenes. It's like filing an ASAP for something grossly negligent.
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Old 03-10-2016, 09:08 AM
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Originally Posted by AC560 View Post

I do though think it was excessive to fire the entire crew though, but certainly somebody deserved termination over it.
Gotta disagree with you, though I dont know the full details of what happened.

Punishing people for honest mistakes rarely results in a safer aviation environment. Or at least that is the view both the US military and US airline industry have taken (with some unfortunate exceptions).
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Old 03-10-2016, 09:14 AM
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Firing people for honest mistakes does not foster a safer environment -- quite the opposite. If we've learned anything about safety culture over the last 30-40 years it's this simple fact. Third world "just fire them so they'll never make that mistake again and move on" vs first world "let's learn from other crews' mistakes via ASAP's and NASA reports."
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Old 03-10-2016, 10:15 AM
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Originally Posted by GogglesPisano View Post
Firing people for honest mistakes does not foster a safer environment -- quite the opposite. If we've learned anything about safety culture over the last 30-40 years it's this simple fact. Third world "just fire them so they'll never make that mistake again and move on" vs first world "let's learn from other crews' mistakes via ASAP's and NASA reports."
Very true. That philosophy makes people try to hide errors rather than admit to them.
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Old 03-10-2016, 11:09 AM
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This wasn't negligence. Runway at T1 intersection at most places would be requested as Runway "27/T1"

That's exactly what they did. Except in the performance program, T1 wasn't T1 intersection, it was actually a T1 for a notam with an engine or something. That's just ripe for confusion. Now of course we can second guess and say hey why would a fully load 777 want to launch at an intersection instead of full length, but they thought the data came back ok and they were fine. Just like JFK 31L/KE. Everyone does it.

This was a big gotcha moment with a T1 confusion in terms of nomenclature. Remedial training for the flight crew involved and an immediate memo to all QR pilots? Yes. Fire them all? No.
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Old 03-10-2016, 11:56 AM
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Originally Posted by ShyGuy View Post
This wasn't negligence. Runway at T1 intersection at most places would be requested as Runway "27/T1"

That's exactly what they did. Except in the performance program, T1 wasn't T1 intersection, it was actually a T1 for a notam with an engine or something. That's just ripe for confusion. Now of course we can second guess and say hey why would a fully load 777 want to launch at an intersection instead of full length, but they thought the data came back ok and they were fine. Just like JFK 31L/KE. Everyone does it.

This was a big gotcha moment with a T1 confusion in terms of nomenclature. Remedial training for the flight crew involved and an immediate memo to all QR pilots? Yes. Fire them all? No.

Common sense says take a look at it a little harder when T1 intersection is basically half the runway and you are a heavy 777
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Old 03-10-2016, 12:08 PM
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Originally Posted by VegassBus View Post
Common sense says take a look at it a little harder when T1 intersection is basically half the runway and you are a heavy 777
From what I hear there was a recommendation to zoom out on the iPad and see the overall picture. Apparently they had it focused from the terminal to their runway, to get the best close up view of their taxi route to avoid incursions. You are correct, but this shouldn't be a fire able offense because this was basically human factors at play, with a focused crew that thought they had done everything right. The firings should be reserved for those of gross negligence and willing/wanton act.
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Old 03-10-2016, 12:09 PM
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Fair point, but again does that justify firing the front end crew?

Point made multiple times about what this does to safety culture. Additionally instilling a culture of fear is rarely a way to run a successful business. It's a poor form of motivation.
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