SWA Morale
#1
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Joined APC: Mar 2014
Posts: 176
SWA Morale
I hate sounding negative. What is going on with Southwest? You all had great gate agents, and flight attendants. The level of service has really gone downhill in the last few years. The morale and attitudes of the people are not the same. The equipment is dirty. The multiple safety issues? What happened?
#3
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Joined APC: Nov 2013
Posts: 187
I hate sounding negative. What is going on with Southwest? You all had great gate agents, and flight attendants. The level of service has really gone downhill in the last few years. The morale and attitudes of the people are not the same. The equipment is dirty. The multiple safety issues? What happened?
#4
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Who mentioned anything about applying? Just wondering why going from great service to not so great? I didn't think that American would ever give better service than Southwest especially after the US Airways merger. They are. The culture at Southwest has changed.
#5
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#7
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I've never been treated as terribly by another airline as I have by AA. Gate agents are rude and refuse to help you out. Pilots are great to talk to but generally won't go to bat for you if you're trying to jumpseat/non-rev since the gate agent rules the roost.
#8
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Joined APC: Jun 2016
Posts: 629
I hate sounding negative. What is going on with Southwest? You all had great gate agents, and flight attendants. The level of service has really gone downhill in the last few years. The morale and attitudes of the people are not the same. The equipment is dirty. The multiple safety issues? What happened?
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