Look at the rest of AA.
1)APA has been telling management of the need to hire pilots, to alleviate understaffing. Even though that's a WSJ link, you'll get the idea. Not working for AA, I'm still trying to find APA's statements from months ago, but telling management they need additional pilots to support the operation is not a new.

2)Thousands of mechanics, agents and support staff have found out that they are losing their jobs.
You think people want to give 110% to a company that's going to cut them? These affected individuals and families are worried about their lives and future and not AA now. Management told them they were expendable, and still expects them to perform as they have?

Dysfunctional organizations are rooted in bad management, not one labor group.