View Single Post
Old 09-25-2013, 03:02 PM
  #6  
MacGuy2
Gets Weekends Off
 
MacGuy2's Avatar
 
Joined APC: Jun 2007
Position: Couch Potato
Posts: 470
Default

I'm glad you found a bag. I was going to regale you with my tales of woe in dealing with TravelPro. I've had multiple TravelPro rollaboards over the years. I've always been happy with them. First because they had the only rollaboards, then because they had great customer service. Recently I bought another TravelPro and within a year had a zipper rip off from where it was stitched to the fabric. To make the long story short, the TravelPro customer service people did everything they could to NOT help me with the problem. First they blamed it on the airlines (I don't check my bag). Then it was "normal wear and tear." You mean your bag is so crummy that zippers rip off in normal use? Anyway, I've bought my last TravelPro bag. I'm not unhappy with the bag, but I think there are other companies who make equivalent bags with better customer service.

MG2

I guess I DID regale you with my tale of woe!
MacGuy2 is offline