View Single Post
Old 05-09-2014, 12:14 PM
  #5  
TonyC
Organizational Learning 
 
TonyC's Avatar
 
Joined APC: Nov 2005
Position: Directly behind the combiner
Posts: 4,948
Default

FedEx Express has been "dim weighting" ("dimensional weighting" packages since it was just FedEx, i.e., before we bought and renamed RPS. We taught couriers to measure packages that they picked up, and they installed Dim Weight laser scanners in all of our sort facilities. I'm surprised FedEx Ground hasn't been doing the same thing all along.

I was also surprised yesterday when an item I purchased online that was shipped FedEx Ground did not show up at my house on the day it was promised. A little research revealed "Delayed Delivery Requested.". Oh, really?!?!? Well, I sure didn't request it, and I sure didn't approve any such request.

It feels like Express is carrying Ground, and Ground is besmirching our reputation.


Welcome to the Dim Weight club, 15 years late.






.
TonyC is offline