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Old 07-05-2007, 09:03 AM
  #8  
AnotherPilot
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A few things from my point of view:


"rediculous rates that we pay for handling / parking fees"

We don't have ramp fees or handling fees.

"the FBO also needs to evaluate why the aircraft pullout was late"

I agree here, it was my supervisor's fault 100% and he deserved to be talked to, but not everyone else trying to help the plane. And not in a condescending manner.

"let them know you're up against a time crunch and need their help getting services quickly"

This always works with me. If your passengers are early it's not the fault of the line guys, but let them know and they can help. If you feel you have the right to be upset that's fine. The line cares about doing a good job but be careful how you go about it or, like I said earlier, you'll shoot yourself in the foot.