A chief pilot should not have to take responsibility for the mismanagement of a department he doesn't belong to. He did take responsibility when a said manager from that department acted in an unprofessional and childish manner against the pilot group when she still had not figured out the difference between "reply" and "reply all". If PBS is having issues and crew scheduling is unable to handle it, you're better off holding the CEO of the company responsible rather than our Chief Pilot.