Oldfreightdawg

I flew ORD MSP Aug 21. Because of WX and Pres Bush, we diverted to RST, spent 2 hours on the ground and flew to MSP. Upon arrival, all the pax were great and very understanding, except one guy. He went off about how terrible the United States was, what a terrible pilot I was (including endangering his personal safety), and how he was owed compensation for his inconvenience. He was outright indignant, verbally attacking not only the airline industry, but the United States as well.

I understand inconvenience, I understand misfortune, I understand that flying isn't what it used to be. But some people take things too far. I think Spirit's CEO had this in mind when he wrote this e-mail. The media, of course, wants a story, which is what this is.