We have operated a Latitude for just about a year. We also operate a Sovereign and G550. Without a doubt the Latitude has been the star. Not a single maintanance issue for months at a time. Biggest issue in a year has been a light bulb out. I will take the G5000 over the G550 avionics any day. It makes the G550 look old.
We have taken the Latitude on 45 hour Asia trips as far as Hong Kong out of the UA east coast and come back without a single write up.
It is in for the software update with performance etc. It will back flying and on schedule after just 5 days for the upgrade and itsannual maintenance. It is a Citation and you get all the good that comes with that. Performance is by the book. Not a M80 aircraft. Never meant to be. 5.7 hour legs can be done with 1.5 hours fuel real reserve.
For reliability and prediacatbility with a great cabin it can't be beat. It is not a Challenger 350 nor a G280 but is sure beats our Sovereign!