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Old 07-23-2005, 03:18 PM   #8  
Widow's Son
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Joined APC: Jun 2005
Posts: 89
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AA,

The point with your "you get what you pay for" reference was that somehow north Texas travellers should be happy to pay more to ride on American than Southwest.

Southwest has;

A better on-time record
A better baggage handling record
A much lower passenger complaint history
An admittedly much higher safety record
Higher Baldwin Quality award ratings
More room in coach
Pillows!
No chance of getting put on a turboprop
Much younger fleet
All accomplished by a much happier workforce because they earn more money, have better benefits, and enjoy much better job security.

Granted you can't buy an SWA ticket and ride on China Eastern, but overall, can you explain why the public should gladly want to pay more to fly American?
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