Originally Posted by
motoboy
This.
And them telling the OP, that the flight closed 15 prior is total BS. They can leave 5 early if missing pax/bags, 10 early if all pax/bags are accounted for- straight from the ground ops manual.
Props to the crew for coming thru.
I second this. I've shown up 13 early before with everyone boarded and they still got me on. Sounds like a sour puss gate agent to me.