I for one do not feel bad for the passengers, we have very limited tools at hand being contract employees. I am hard working, but I do what I can, until I can’t do any more.

It’s not my fault mainline outsourced their product to the lowest bidders and will suffer service failures and tarnished brands as a result.

Remember who they bought their tickets from, and who orchestrated this environment.

Maybe a PA call works for OO, but I’m glad that doesn’t fly here.