Originally Posted by
DarkSideMoon
United cares about what passengers think, and 99% of passengers think that it’s nice to get where they’re going at a convenient time, on time, and for an appropriate amount of money. If pax opinions of an airframe were so important they wouldn’t be adding 50 seat flying and 737’s. They wouldn’t be sticking a -200 on 2+ hour routes or hub to hub.
Again, based on all the passenger satisfaction data I can find the type of airframe doesn’t really play into an airline’s satisfaction rating, since delta’s fleet is ancient and Alaska’s incredibly uncomfortable and they have the two highest scores.
United only adds 200’s (and 145’s) because they are scoped out. Delta is as well. Only American and Alaska are adding 175’s without retiring other 70 and 76 seat capacity.
Why does Xjet even give a **** about having 175’s added to the certificate and in STL sharing a FSI facility with Mesa, Envoy and Republic?