Electric vehicle (EV) manufacturer Tesla's popularity continues to cause growing pains, highlighting the challenges of forgoing the traditional dealership model. In a Bloomberg survey of Tesla owners, 21% expressed dissatisfaction with the timeliness of Tesla's service in Q3 2019, up from just 8% in Q3 2018. This frustration likely stems from the 33% of customers who waited 10 days or more for a service appointment in Q3 2019, an increase from 13% in the prior year.
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