Thread: pilot mortgages
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Old 12-22-2019, 11:31 PM
  #159  
dera
In a land of unicorns
 
Joined APC: Apr 2014
Position: Whale FO
Posts: 6,403
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I don't usually write reviews, I think good customer service should be the norm. This experience was so good I think it warrants one.

We recently closed on a house and honestly, we couldn't have done it without the help from Jonathan Kulak and Trident Home Loans.
As a regional FO, having a pilot on your side who understands how we are paid, and can work with the underwriters so they understand it too, is priceless.

Jonathan also has an amazing team working with him, and they all deserve the same praise. They replied to any questions I had, usually in a matter of hours, even outside normal office hours.

Not only is their customer service outstanding, but their rates are good too. I went through a few online rate comparisons, and they all pretty much said "well, it looks like you have a great rate so we can't compete with that".

10+ points for Trident.

Thank You.
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