Reminder for those pilots on Long Call Reserve regarding the designated assignment process and notification of assignment. The CBA only has two processes for a pilot to be assigned a pairing.

The first is via the DRO process (notification/acknowledgment is not required 25.R.2, 25.R.6.a). This is complete at a specific time of day and pilots are aware that they need to check for an assignment after 8 a.m. to see what the next day assignment is.

The second is via the assignment procedures listed in 25.R.4 (Long Call assignment) and 25.R.5 (Short Call assignment) with notification occurring via 25.R.6. The procedures listed in 25.R.6 require that if the pilot has not acknowledged their assignment via JETCRW that the Company will initiate positive contact (25.R.6.a). The pilot has 15 minutes to reply to the positive contact attempt (25.R.6.b).

We've had instances when Long Call Reserve pilots are assigned new pairings outside of these processes, without positive contact, while on a pairing. If this happens to you, please exercise the open-door process. If your issue remains unresolved, file a dispute via DTS.