Originally Posted by
pangolin
Southwest says they are seeing an unexpected increase in business travel. USA Today highlighted study on airline safety from Covid. Cleaner than an operating room was the headline but it was misleading. Still clean though.
Agree they're doing well on the aircraft itself but passengers need to feel the whole process from check in to baggage claim has got it together. My biggest concern at this point is how will the system handle the increase in numbers needed for profitability at places like the TSA checkpoint.