Originally Posted by
Herkflyr
I recommend an email to the scheduling committee. Swaps are completely automated per the contract. About once a year there's a similar complaint to yours. EVERY time, without exception, it turns out there's more to the story and the swap denial was appropriate. The numbers were misinterpreted, the trip the guy is trying to swap into is a Q trip, not a true uncovered trip, the "4 day" ended with a red-eye and was actually a 5 day, etc etc.
That doesn't mean that mistakes aren't possible, just that the contract allows for same day for same day swaps, regardless of numbers.
I will add, if you’re swapping one trip for two separate trips over the same days to make sure you have it entered correctly. The two trips you want to pickup have to be entered horizontally on the same add line, not vertically. That’s commonly messed up.