I flew pax for 8 years and had two incidents the entire time that needed someone to be called out to be removed from the airplane. A simple call to ops and a conflict resolution employee deals with it not the pilots. But yeah keep regurgitating the standard purple lines and phrases that everyone says to make themselves feel better when we’re 45 minutes late yet to push at 0430 8 hours into our duty day headed to a fleabag hotel trading places in the elevator with regional guys. Oh and for less money.