Originally Posted by
madmax757
honestly, I think he did whatever he thought might work out. Did it end up being a lot of damage yes I did but during United bankruptcy do you remember Ted that seemed like it might work who knows I’m not an airline executive. Also Barry was only there for less than 10 years because I met him when he was about to take over from Siegel in 2015.
That's the point. He was actually trying. He was just lousy at it.
No wifi despite all other airlines (including Spirit) having it?
Building a network that flies to cities twice a week?
Removing the toll free # to contact the airline for legit issues (like refunds when the flight cancels and the next is in 4 days)?
Incentivizing the industry's lowest paid gate agents to charge customers for oversized bags?
A public video from the aircraft lavatory?
I'm sure you have your own...