Interesting. Seems it's easy to slap them and validate Frank Lorenzo's theory that they are glorified waitresess, yet I doubt anyone here would last a day in the job because of our own egos...mine included. Having dated one in years past, you couldn't pay me enough to do the job today with the level of arrogant self serving passengers who demand everything for nothing.

Until we start treating them with respect and supporting them, nothing will change. Maybe it's time we all stood up as EMPLOYEES of the same company and said..."nuff."

We have yet to accept the fact that despite our licenses and our skillset, management sees us as nothing but a blue collar, hourly paid worker. As soon as they take out one group, they head for the next.

Sound familiar?