Ditto on LW, especially if you're a commuter. Mine's going on 6 years and still going strong. I'll probably have it for another 10 years.
Also, I once had the top fabric get ripped when something was dropped on it. Although it was past it's warranty, they replaced and repaired the fabric panel for free. They even replaced a broken zipper and the foam handle while it was there, all gratis.
As a former TP user, LW is the way to go.