Originally Posted by
8Lpearlchannel
I shipped a bunch of stuff TO HAWAII from a FedEx Kinko's office in downtown Minneapolis using one of their standard boxes for $13 (2-day air) two years ago around Christmas. As the clerk was ringing me up he mentioned to me how great of a discount airline employees receive.
A half hour later that same day my cousin asks me to ship his stuff to Montana for him. When he shows up and I try to use my discount, the supervisor tells me: "We don't do airline discounts two weeks prior to Christmas. Everybody knows that." REALLY? Just a half hour ago one of your employees was able to apply that discount and accepted my package and now all of a sudden you can't do it.
I was baffled. The next day I jumpseated to Montana with gifts in hand to deliver to relatives myself. I haven't tried to ship anything via FedEx since.
8L,
Below I've summarized an FCIF (Flight Crew Information File) from the FedEx Chief Pilot:
As employees of FedEx Express we enjoy the benefit of reduced rate shipping
as part of the company’s reduced rate shipping program. This program is
available to us either by establishment of a personal shipping account or
by presentation of our company ID cards at FedEx Service Centers worldwide.
Reduced rate shipping is one of the most valued and utilized benefits
available to FedEx employees. However, there are rules and limitations that
we may have forgotten since our initial introduction in Basic Indoc.
This FCIF is intended to inform flight operations employees: (1) that these
rules exist and where they can be referenced in company publications; (2)
what some of the major limitations are; and (3) that we are subject to
discipline, up to and including termination, for intentional and/or serious
violations of those limitations.
Here is a list of the most basic limitations and abuse guidelines of the
Company's Employee Reduced-rate Shipping Privilege (see the PBB and PM for
more detailed information):
1.
Eligible persons are limited to the employee, spouse and dependent
children. Other family members, friends, acquaintances and business
associates are not eligible to use your Employee Reduced-rate Shipping
privilege.
2.
There are restrictions on picking up and dropping off packages
based on eligibility, payment and season.
3. Do not use your discount for business (profit or nonprofit) or any
commercial enterprise (such as shipment of items you have sold on eBay or
other internet sites), or for activities for which you or your family are
reimbursed.
4. Do not give your account number to someone other than your spouse
or dependent children. Don't even give it to another employee.
5. Do not use another employee's, family member's or friend's credit
card number to establish an employee account number.
6. Excessive use of the Employee Reduced-rate Shipping privilege is
prohibited.
Based on rules 1 and 2, you're violating FedEx interline shipping policy. Maybe the FedEx employee was being polite and using another rule to deny you.
Were you in the right?