Originally Posted by FlyerJosh

NOT that I condone the FA's action (by any means), but kids take their cues off of their parents.

Because the Mom is so "devastated" and making such a big deal out of this, the kid is too. If the parents had simply downplayed the incident in front of their child it wouldn't have been a big 'life altering' issue that required "various specialists".

20 seconds? Seriously? My toddler daughter closed herself in a dark closet for longer than that and hasn't had any apparent emotional distress. Hell, she did a swan dive off of the couch the other day and hit her head on the coffee table. While I was concerned for her (and she cried), I jumped up, laughed a bit at her while I consoled her and she was back up and running within a minute (despite having a good egg on her forehead).