Allegiant ranks #3 in customer satisfaction
#1
Gets Weekends Off
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Joined APC: Feb 2013
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Allegiant ranks #3 in customer satisfaction
#2
Gets Weekends Off
Joined APC: Mar 2006
Position: guppy CA
Posts: 5,133
Not to split hairs, but G4 came in fourth. The author of the article doesn't understand that when there's a tie for second place - as in two airlines #2, there is no #3. Another 'quality' journalism/English major who can't count.
#4
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#5
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Joined APC: Mar 2006
Position: guppy CA
Posts: 5,133
#6
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Joined APC: May 2017
Posts: 733
Well it's true. Allegiant gets a bad rap, and I'll be the first person to admit we have issues, but we're nowhere near as bad as the media constantly paints us.
#7
Gets Weekends Off
Joined APC: Mar 2006
Position: guppy CA
Posts: 5,133
If NK's proven anything, it's that the only thing most customers care about is the ticket price. Sure, they'll complain about lack of legroom - but do they buy seats with more legroom? No; if you ever look at a seat map for a flight that has E+ seating, you'll see that E- is sold out well before E+.
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