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Old 05-07-2021, 04:57 AM
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MyIdTravel issues - I get an error message "backend issue" after the last step in making a commuting listing. Only G4. can book others
Anyone else? How bad is it to try and list at the gate?
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Old 05-07-2021, 05:07 AM
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Originally Posted by spirited View Post
MyIdTravel issues - I get an error message "backend issue" after the last step in making a commuting listing. Only G4. can book others
Anyone else? How bad is it to try and list at the gate?
When you get to the screen that asks for your phone number, are you putting in the country code like +1 then your number?

I had always done that and it worked. Well starting this past summer I was always getting the stupid arse “Backend Error”.

I tried everything. Changed browsers, cleared cache etc. Same BS.

One day I listed and did not put my country code before my phone number. Low and behold it worked 🙄🤦🏻‍♂️

MyIDTravel is truly one of the worst websites ever made.

As for listing at the gate? Definitely depends on the agent. They have to literally call someone in Vegas on their phone. They can’t just do it on the computer.

I used to work there and know the agents at my hometown, so it hasn’t been a huge issue for me, but it could be dicey elsewhere.
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Old 05-07-2021, 05:19 AM
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yup +1 xxx xxx xxxx, even put in the spaces... I'll try again
put in all 3 phone numbers in that format - no joy.
tried with just 2 phones nums - no joy
tried with just primary number - no joy
very frustrating.
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Old 05-07-2021, 05:25 AM
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Originally Posted by spirited View Post
yup +1 xxx xxx xxxx, even put in the spaces... I'll try again
put in all 3 phone numbers in that format - no joy.
tried with just 2 phones nums - no joy
tried with just primary number - no joy
very frustrating.
Yeah... try it without the country code of +1. Hopefully that does the trick.
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Old 05-07-2021, 05:26 AM
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is anyone else able to make a pilot commuting listing on G4 - if so, I know it is my error...
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Old 05-07-2021, 05:28 AM
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Originally Posted by CAirBear View Post
Yeah... try it without the country code of +1. Hopefully that does the trick.
nope. not that either
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Old 05-07-2021, 05:29 AM
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is there another option, or just pray for the kindness of the gate agent?
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Old 05-07-2021, 06:25 AM
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Originally Posted by spirited View Post
nope. not that either
Ugh 🙄

Not sure WTF is going on. I just created a listing to try it out. It worked for me.

Maybe try Customer Service at - 702-505-8888

I’m sure someone can direct you to reservations who should be able to list you over the phone.
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Old 05-07-2021, 08:02 AM
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Some of the issues are known. Speak to the flight crew or remind the gate agent to call customer ops and they should get you on.
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Old 05-07-2021, 09:11 AM
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Originally Posted by j3cub View Post
Some of the issues are known. Speak to the flight crew or remind the gate agent to call customer ops and they should get you on.
Yuck - hope the GA is in a good mood that morning... hate depending on the kindness of strangers
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