Opportunity Cost - AA vs UAL?
07-12-2019, 06:28 PM
#81
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Posts: 14
Originally Posted by Andrew_VT
Then they'd have to use the much higher paid mainline flight attendants, gate agents, rampers and mechanics.
If those groups didn't leech off of our scope we'd have a smaller mainline narrowbody already.
If those groups didn't leech off of our scope we'd have a smaller mainline narrowbody already.
07-13-2019, 01:03 PM
#82
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Posts: 3,091
Originally Posted by GuardPolice
Surveys. Especially those we as pilots can see from those customers. Not to mention Delta is not shy of sharing that fact publicly.
GP
GP
07-13-2019, 01:24 PM
#83
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It’s awesome having content on my own device - it’s a thousand times better than some outdated low res screen in a seatback. Plus, the content doesn’t pause when the FAs try to sell credit cards or you have a CA that loves to hear himself talk. 
07-13-2019, 01:30 PM
#84
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Posts: 271
Originally Posted by biigD
It’s awesome having content on my own device - it’s a thousand times better than some outdated low res screen in a seatback. Plus, the content doesn’t pause when the FAs try to sell credit cards or you have a CA that loves to hear himself talk.
Also, it really sounds like we’re not getting another aircraft type. Our labor costs for all our ground support/FA’s are way higher than Delta so it’s harder for us to bring stuff the mainline first leaving it at the regionals. At least thats what the company says
07-13-2019, 02:46 PM
#85
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Originally Posted by AAfng
This above
Also, it really sounds like we’re not getting another aircraft type. Our labor costs for all our ground support/FA’s are way higher than Delta so it’s harder for us to bring stuff the mainline first leaving it at the regionals. At least thats what the company says
Also, it really sounds like we’re not getting another aircraft type. Our labor costs for all our ground support/FA’s are way higher than Delta so it’s harder for us to bring stuff the mainline first leaving it at the regionals. At least thats what the company says
Ideally the company would employ all customer facing folks directly, and those who do not would be contracted out. This allows much better control over your product and typically a better more productive workgroup. At the contract stations I see rampers hustling, have you ever seen a DFW ramper jog across the ramp to marshal you in?
07-13-2019, 02:48 PM
#86
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Originally Posted by biigD
It’s awesome having content on my own device - it’s a thousand times better than some outdated low res screen in a seatback. Plus, the content doesn’t pause when the FAs try to sell credit cards or you have a CA that loves to hear himself talk.
07-13-2019, 05:19 PM
#87
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Originally Posted by Name User
I gently try to remind guys who like to make constant "where we are" announcements that the movies stop every time they do. So annoying. There needs to be better guidance about what announcements to make, how to make them, etc.
One of the reasons I’ll never be an FO again by choice. Some of the stuff i hear over the PA is cringe-worthy. You’ll get captain Dave talking nonsense about the visibility and altimeter setting and then we sit out on a taxiway for 20 mins and you don’t get a reason why. Unbelievable.
07-13-2019, 05:20 PM
#88
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Originally Posted by Name User
#1 and #2 thing they want is a schedule that fits theirs and reliability. My wife will buy tickets on whatever airline meets her needs, the IFE is just an afterthought. No one is buying tickets on Delta because of it. Save the money for free wifi. That is what people would much rather have over a small screen that is outdated in a few years (they are already slow) and space where their feet go that is taken up by large boxes of electronics.
Exactly. You either are loyal to an airline no matter what, buy the cheapest ticket or buy the one that fits your schedule.
I doubt IFE plays much of a part.
07-13-2019, 06:27 PM
#89
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Originally Posted by mainlineAF
Exactly. You either are loyal to an airline no matter what, buy the cheapest ticket or buy the one that fits your schedule.
I doubt IFE plays much of a part.
I doubt IFE plays much of a part.
Originally Posted by Name User
#1 and #2 thing they want is a schedule that fits theirs and reliability. My wife will buy tickets on whatever airline meets her needs, the IFE is just an afterthought. No one is buying tickets on Delta because of it. Save the money for free wifi. That is what people would much rather have over a small screen that is outdated in a few years (they are already slow) and space where their feet go that is taken up by large boxes of electronics.
Who said it was even in the top 3 reasons why someone would book Delta over other carriers? I certainly didn’t so you’re trying to make an argument against something I never said. What was said is that high value pax do like seat back IFE and they do say as much.
GP
07-13-2019, 06:41 PM
#90
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My wife loves having the IFE. She doesn't pay for her tickets nor is she under any sort of mandate to buy the cheapest fare. But she would never purchase based on it - its superfluous to the conversation.
All things being equal sure maybe. But they never are. Carriers will all have different schedules and seats available (she won't book a flight if she has to sit in the middle due to lack of options, she will just pick another for example). Everyone is different of course but to infer that IFE on domestic flights is why delta is kicking everyones's ass is naive.
All things being equal sure maybe. But they never are. Carriers will all have different schedules and seats available (she won't book a flight if she has to sit in the middle due to lack of options, she will just pick another for example). Everyone is different of course but to infer that IFE on domestic flights is why delta is kicking everyones's ass is naive.
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