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deus ex machina
09-08-2018, 11:42 AM
Run for the those pizzas!! "What a guy, what a guy," people can be heard saying.

https://www.cnn.com/2018/09/07/us/american-airlines-flight-pizza-captain-trnd/index.html

(CNN)Passengers from American Airlines Flight 2354 from Los Angeles to Dallas-Fort Worth were bracing for a long night.

Their plane was diverted to the regional airport in Wichita Falls, Texas, on Thursday due to severe thunderstorms that impacted the northern part of the state, and 159 frustrated passengers were facing the prospect of being stuck there until morning.
Trying to ease their inconvenience, the plane's captain, Jeff Raines, called the local Papa John's and ordered 40 fresh pizzas for delivery at Wichita Falls Municipal Airport (SPS).

A video of the act shows the captain running back and forth between the delivery car and the stranded passengers to personally deliver the pizzas. "I don't think I've seen this before," Josh Raines, who works at the airport and shot the video, tweeted.

"What a guy, what a guy," people can be heard saying.
In a message on Facebook, the captain said his entire team participated to help the passengers.
"Thanks for the compliments however this was a "TEAM" effort," Raines said.

"My First Officer was on the telephone with crew tracking / hotel desk arranging for our release and hotels for the entire crew. The Flight Attendants manned a galley cart from the aircraft serving waters, juice, and sodas to all the passengers in the terminal. All while the Envoy SPS Personnel were arranging for a bus, re-booking flights, and answering a flurry of questions from these passengers. Thanks to everyone for your help - there is no "I" in TEAM."
American Airlines confirmed to CNN the flight was diverted because of bad weather, and continued its journey to Dallas-Fort Worth on Friday morning.

"We are always proud of our crew members who take great care of our customers who fly on American Airlines and are fortunate that they are the best in the business," said airline spokesman Tom Henderson.


captjns
09-08-2018, 12:22 PM
Run for the those pizzas!! "What a guy, what a guy," people can be heard saying.

https://www.cnn.com/2018/09/07/us/american-airlines-flight-pizza-captain-trnd/index.html

(CNN)Passengers from American Airlines Flight 2354 from Los Angeles to Dallas-Fort Worth were bracing for a long night.

Their plane was diverted to the regional airport in Wichita Falls, Texas, on Thursday due to severe thunderstorms that impacted the northern part of the state, and 159 frustrated passengers were facing the prospect of being stuck there until morning.
Trying to ease their inconvenience, the plane's captain, Jeff Raines, called the local Papa John's and ordered 40 fresh pizzas for delivery at Wichita Falls Municipal Airport (SPS).

A video of the act shows the captain running back and forth between the delivery car and the stranded passengers to personally deliver the pizzas. "I don't think I've seen this before," Josh Raines, who works at the airport and shot the video, tweeted.

"What a guy, what a guy," people can be heard saying.
In a message on Facebook, the captain said his entire team participated to help the passengers.
"Thanks for the compliments however this was a "TEAM" effort," Raines said.

"My First Officer was on the telephone with crew tracking / hotel desk arranging for our release and hotels for the entire crew. The Flight Attendants manned a galley cart from the aircraft serving waters, juice, and sodas to all the passengers in the terminal. All while the Envoy SPS Personnel were arranging for a bus, re-booking flights, and answering a flurry of questions from these passengers. Thanks to everyone for your help - there is no "I" in TEAM."
American Airlines confirmed to CNN the flight was diverted because of bad weather, and continued its journey to Dallas-Fort Worth on Friday morning.

"We are always proud of our crew members who take great care of our customers who fly on American Airlines and are fortunate that they are the best in the business," said airline spokesman Tom Henderson.

Not the first or last time, nor the first or last airline, nor the first or last crew to be proactive in mitigating bad tidings resulting from fortuitous events as a result of force majeure... but good action by the crew

deus ex machina
09-08-2018, 12:55 PM
Not the first or last time, nor the first or last airline, nor the first or last crew to be proactive in mitigating bad tidings resulting from fortuitous events as a result of force majeure... but good action by the crew

never seen passengers stranded at the terminal arrivals area where taxi service is available... but you're right, not the first/last time passengers stranded on the ramp in the jet have gotten pizza.


how coincident his son was there to video the event... seems orchestrated... but cool.. free pizza.


jDSTJD
09-17-2018, 09:36 AM
I was just about to try to post a link to this article but OP beat me to it. This is one of those examples of a good story about an airline and captain as opposed to another negative story people are all too eager to post/highlight. Good job!

Clint
09-18-2018, 01:46 AM
I was just about to try to post a link to this article but OP beat me to it.
...by about 10 days.

jDSTJD
09-18-2018, 03:18 AM
...by about 10 days.

Oops, I didnít notice his/her post date. For some reason the article showed up in my news feed yesterday. Sorry for trying to give a compliment.

OVBIII
09-18-2018, 03:59 AM
Oops, I didnít notice his/her post date. For some reason the article showed up in my news feed yesterday. Sorry for trying to give a compliment.

I agree with you that it was nice to see thereís still humanity out there.

deus ex machina
09-18-2018, 07:40 AM
I agree with you that it was nice to see thereís still humanity out there.

It was a complete fabricated stunt by the American pilots union to promo their humanization of air travel campaign.

OVBIII
09-18-2018, 08:16 AM
It was a complete fabricated stunt by the American pilots union to promo their humanization of air travel campaign.
Still wearing an aluminum foiled hat?

deus ex machina
09-18-2018, 08:53 AM
Still wearing an aluminum foiled hat?

Let's review;

Pizza's delivered to and picked up by Capt at terminal arrivals. Pax waiting for ground transportation (not really stranded) and given whole pizzas.

Capt's son just happens to be at the airport of his Dad's stranded flight to video it. Capt "runs" 20 paces to pick up pizza, dramatizing the event.

Capt is union volunteer in safety committee.

Union does video re-cap of the event "How we ordered 40 pizzas" to 'milk it' with Capts wife , post on Twitter.

Union running humanizing air travel campaign.

People love it. "What a guy".

OVBIII
09-18-2018, 10:51 AM
Let's review;

Pizza's delivered to and picked up by Capt at terminal arrivals. Pax waiting for ground transportation (not really stranded) and given whole pizzas.

Capt's son just happens to be at the airport of his Dad's stranded flight to video it. Capt "runs" 20 paces to pick up pizza, dramatizing the event.

Capt is union volunteer in safety committee.

Union does video re-cap of the event "How we ordered 40 pizzas" to 'milk it' with Capts wife , post on Twitter.

Union running humanizing air travel campaign.

People love it. "What a guy".

You are remiss in the fact you failed to mention that Elvis is living with Jimmy Hoffa in the basement of the Alamo.
(in all candidness, I appreciate your viewpoint...as I do many on APC, but I believe he was acting for himself and not a stunt)

deus ex machina
09-19-2018, 08:12 AM
You are remiss in the fact you failed to mention that Elvis is living with Jimmy Hoffa in the basement of the Alamo.
(in all candidness, I appreciate your viewpoint...as I do many on APC, but I believe he was acting for himself and not a stunt)

Elvis was in the pizza delivery vehicle. :D

Your opinion noted, however, an explanation for each of the points is requested.

OVBIII
09-19-2018, 09:03 AM
Elvis was in the pizza delivery vehicle. :D

Your opinion noted, however, an explanation for each of the points is requested.

Ha! He probably ate some too.

Floobs
09-21-2018, 02:17 AM
I hate it when pilots do this



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