Airline Pilot Forums

Airline Pilot Forums was designed to be a community where working airline pilots can share ideas and information about the aviation field. In the forum you will find information about major and regional airline carriers, career training, interview and job seeker help, finance, and living the airline pilot lifestyle.




View Full Version : Hilton Points Fraud


dash727
01-09-2020, 08:08 AM
Heads up to all that stay at Hilton Hotels. I received and email this morning acknowledging my email and phone numbers had been changed. However, I had not changed anything. I opened my Hilton account and saw where some scumbag used 90,000 miles to stay in Panama from December 26-29. This was a fraudulent use of my miles. I am now at least the third pilot as been ripped off that is a status and active Hilton Rewards member. I have reported the theft and there is a fraud investigation underway.


captjns
01-10-2020, 05:47 AM
Heads up to all that stay at Hilton Hotels. I received and email this morning acknowledging my email and phone numbers had been changed. However, I had not changed anything. I opened my Hilton account and saw where some scumbag used 90,000 miles to stay in Panama from December 26-29. This was a fraudulent use of my miles. I am now at least the third pilot as been ripped off that is a status and active Hilton Rewards member. I have reported the theft and there is a fraud investigation underway.

That may be the best of your current situation. You may want, to at least minimally, and take that pre-emotive strike, and contact your financial and credit institutions to change your account numbers.

While your at it establish new email accounts while your at it.

Crockrocket95
01-10-2020, 06:05 AM
I had about 200000 points taken a number of years ago. I filed with Hilton and the HHonors desk and within a few weeks I had the points refunded.


FLT000
01-13-2020, 07:19 PM
200k is good for 1 night at the I44 Hampton just outside Tulsa these days.
:mad:

Ekim
02-05-2020, 05:24 PM
I had the same thing happen. With no record of my account. Did you call the honors desk, they didn't do anything for me.

dash727
02-07-2020, 03:33 AM
Yes, contact the Honors desk and ask for an investigation. They confirmed fraud and reimbursed my points lost. Some scumbag had a good time on the beach in Panama.

TiredSoul
02-07-2020, 05:18 AM
Apparently discarded room key cards can still be read.
Friend had this happen and he now always returns his key cards to the front desk instead of public garbage bins.

Av8tr1
02-07-2020, 06:53 AM
Just had the same happen 2 weeks ago. Took 45K of points. Here is the freaky part. I called in and got it all reversed and the very next day they did it again. Even after a password change, address and phone change. I then demanded to speak with the fraud dept. and they opened an investigation. My account is currently suspended to keep it from happening again.

Going back to my years in IT, this is on the Hilton side. Someone has hacked or its an inside job of the Hilton computer network. To have a password change, then points returned and 24 hours later have my account hacked again tells me Hilton is hacked.

Av8tr1
04-08-2020, 09:54 AM
Heads up gang. Had my account hacked again this morning. Even with 2 factor authentication they still were able to pull out tens of thousands of points. Watch your accounts for fraud. Clearly strange things are afoot down at the circle-K!

AgentSmith
04-08-2020, 12:37 PM
Getting around 2 factor?
Yep, inside job.
I.T. either sucks and/or is getting paid for a workaround.

Bulldog08
04-08-2020, 04:22 PM
Has anyone tried linking their Hilton account to their amazon account lately? I keep getting an error message and apparently amazon customer service is non-existent right now.

Av8tr1
04-08-2020, 04:36 PM
Getting around 2 factor?
Yep, inside job.
I.T. either sucks and/or is getting paid for a workaround.

Right? It gets even more bizarre. They changed my email address and phone number to make the trade then changed it back to the correct address once the transfer went through. They initiated the transfer of points at 3:31am. Changed my email address to someone else's. Then once the points went through they changed the email address back to the correct one. I got up around 6am and saw it. Then by the time I was able to call Hilton customer service they had gone back and changed the email back to my correct email.

CosmoKramer86
04-08-2020, 05:22 PM
Right? It gets even more bizarre. They changed my email address and phone number to make the trade then changed it back to the correct address once the transfer went through. They initiated the transfer of points at 3:31am. Changed my email address to someone else's. Then once the points went through they changed the email address back to the correct one. I got up around 6am and saw it. Then by the time I was able to call Hilton customer service they had gone back and changed the email back to my correct email.
Thatís crazy! Curious to hear how Hilton handles it

viking767
05-01-2020, 04:05 PM
I wonder if they did anything to the person that actually did the stay in Panama...

Buckeye 1813
05-02-2020, 04:51 PM
I guess I need to pay better attention to my account. Just checked it and still have enough points for one night at the Hampton Inn.