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captjns
09-09-2007, 07:52 PM
Intersting read in USA Today.

http://www.usatoday.com/travel/columnist/brancatelli/2007-08-26-us-airways-europe_N.htm


mulcher
09-09-2007, 09:33 PM
Ouch...that article stings a little.

FlexThrust
09-09-2007, 09:47 PM
They used RESERVE Flight Attendants on a flight!!?? :eek::eek:

How dare they!!!


I'm flying PHL-MAN on Wednesday, so we'll see if Mr. Brancatelli is prone to hyperbole.


newKnow
09-09-2007, 09:58 PM
There's a saying in life: "You get what you pay for."

When is he going to write an article on how the price of airline tickets are the sam as they were in the 70's?

HercDriver130
09-10-2007, 02:59 AM
HOW dare they delay flights for mechanical problems... jeez.....

There is always more to the story. While things probably are not great, his numbers dont take into account things which cant be predicted...mechanicals, weather, etc et al.

No excuse for dirty cabins and the such however, if that was a years worth of departure info for PHL to europe....then id be saying what the *********....and maybe they will.

FEL1011
09-10-2007, 05:24 AM
The truth is, the company is going on the "CHEAP". That used to be a dirty word in this country. Now, it is many corporations mantra.

Parts on hand or an active lend-lease program works to keep the airplane running. Aircraft maintenance planning is based upon utilization and failure trends. Other carriers are flying the same or similare routing with same equipment and have not had the same complaints!

The flying public is getting what it asked for and executive management is giving it in bushels. Too bad most senior management has no roots in airline operations and love espousing "Improved Shareholder Value" as their purpose in life. In business, one should know thy product, improve it, then beat the competition.

I have friends at US Air and am sorry for them. Not because they are to blame, but they have bad management. They need leadership!

B757200ER
09-10-2007, 06:18 AM
US has cut to the bone, but so have other US carriers. I just flew on a US B-757 SNN-PHL, it wasn't so bad, and on-time. I think the consumer shares the blame in much of this, regarding airline cut-backs. Airline Passengers want Wal-Mart, not Saks Fifth Avenue or Nordstrom's. Anyone disagree?

HercDriver130
09-10-2007, 06:32 AM
Nope.....its clear they want 1st class service at 3rd rate prices

rickair7777
09-10-2007, 08:04 AM
"dozens of flights in July and August were short-staffed with a reduced crew of flight attendants"

I pretty much tuned the guy out at this point...

HPilot
09-10-2007, 10:35 AM
"dozens of flights in July and August were short-staffed with a reduced crew of flight attendants"

I pretty much tuned the guy out at this point...

Yeah, too bad the FAA mandates the number of F/As on board. I realized the guy was an idiot when I read, "So when the notoriously shifty bosses at US Airways". Hello McFly? The new US Airways has new management from AWA. This guy couldn't find his own butt with both hands and a map. I hate to think people are stupid enough to take him seriously. :rolleyes:

CVG767A
09-10-2007, 11:19 AM
Yeah, too bad the FAA mandates the number of F/As on board. :

The FAA only mandates the minimum number of F/As on board. That number is not enough to provide a decent international service, especially on the shorter flights (LGW,DUB,SNN...)

rickair7777
09-10-2007, 11:27 AM
The FAA only mandates the minimum number of F/As on board. That number is not enough to provide a decent international service, especially on the shorter flights (LGW,DUB,SNN...)

Is Airways policy to routinely staff flights above the FAA requirements?

CVG767A
09-10-2007, 11:34 AM
I thought all airlines did it on international routes. The FAA requires 5 F/As on our 767ERs, but we carry 8. Other airlines' crews I see in Europe are the same size (I'm talking head count here, not dress size).

seaav8tor
09-10-2007, 09:09 PM
There's a saying in life: "You get what you pay for."

When is he going to write an article on how the price of airline tickets are the sam as they were in the 70's?

He won't, since airline tickets (adjusted for inflation) are significantly cheaper than they were in the 70's.

I am still waiting for some out spoken person to suggest a passenger bill of rights to include free food, wider seats for bigger butts, full refund if the flight is more than 15 minutes late, etc....

I guess someone wants to change the phrase to.... "You get, but you don't pay for it"

Who will pay????????????

I know!

Pilots, bend over!:D

Clue32
09-11-2007, 12:25 PM
Airline Passengers want Wal-Mart, not Saks Fifth Avenue or Nordstrom's. Anyone disagree?

I live in Germany and have flown Delta, United, American, and Lufthansa between Frankfurt/Stuttgart and Atlanta, Dallas, Chicago, Cincinati, Denver, Dulles, and a partridge in a pear tree.

It has all been coach, and I have to admit that I'll be happy with Target, don't want Wallyworld, and would prefer something a little nicer.

Delta is doing it right, with their new comfortable interiors, incredible IFE system, and generous coach seat pitch. Always professional and friendly service. This is the standard US Airways should strive for.

Lufthansa is a cattle car with attractive and yound FAs to take your mind off of how miserable you are sitting in the seat (FA's have to ask people to put their seats all the way up during meals so the people behind them can put their tray down.

United, no complaints. Just wish there were more real UAL flights and not Lufthansa Star alliance flights.

American, I hate O'hare and Dallas is out of the way. 3 hour delay in Dallas but the crew kept us informed.



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