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ForeverFO
09-30-2012, 07:09 AM
As AMR's hair pulling continues, they have of course bombarded the media and blamed pilots for causing delays.

Unfortunately, delays are a part of life at any airline. Now, in our case, standard delays are becoming "pilot sabotage."

Cases in point - I already mentioned the huge storm in Liberia that delayed us 40 minutes, but was blamed on the pilots. Interestingly, I have pictures of the both the storm, and the radar display taken while holding for the WX to pass, if that's ever needed in court, or on the carpet.

Yesterday, we had a flight that left Guatemala early, flew normally, landed on the wrong side of DFW, and required a long taxi. We still managed to get the the gate early.

1) Plane departs early. No delays.
2) enroute flight smooth, no problems.
3) Landed 10 minutes before schedule.
4) blocked in 2 minutes early.

As they deplane, I'm standing in the cockpit door. Along comes this weasel in a business suit, agitated as can be. Beads of sweat popping out of his forehead. He looks right at me, and I'm going to paraphrase here,

"You pilots disgust me. Do you have any idea what you are doing to this company? I could have walked to the gate faster than that taxi."

I motioned to him to discuss it in detail. "Nope, I'm out of here." And like a gutless wonder, he escapes up the bridge. If I had been quicker on the draw, I would have said "Usain Bolt couldn't have made that journey faster. We were doing 12 knots, about 14 or 15 miles an hour, for 2.5 miles or so."

The point - AMR's campaign of hatred towards the pilots is creating an environment where EVERY delay, regardless of the source, will be the pilots' fault. "Flat tire? Pilots. ATC delay? Pilots. Volcanic ash? Must have been the pilots."

Thatnk you Horton and chronies. You have poisoned what was once a decent, working relationship.

I am now doing walk-arounds with a camera. If I see something requiring a write-up, I am taking a picture of it, along with the nose number of the aircraft in question.


redline
09-30-2012, 08:30 AM
F em. Time for a regime change

mvndc10
09-30-2012, 09:53 AM
Scew'em....

My first thought is why are you saying good by to Pax I gave that up years ago....

The Land and Stand went away with the retirement and pay....

Why You would want to expose yourself to hundreds of indivuials with who knows what...............Not a good ideal.



I just pack up my stuff and bail...


Mike77X
09-30-2012, 10:25 AM
Seen this?

Global Post
10 companies predicted (http://www.globalpost.com/dispatch/news/business/120929/10-companies-predicted-disappear-2013-raiders-american-airlines-avon) to disappear in 2013 include NFL Raiders, American Airlines. Wall Street 24/7 says airline, NFL team among 10 companies to fail by 2013.

1. American Airlines: Wall Street 24/7 says the airline won’t emerge from Chapter 11 bankruptcy despite claims to the contrary. Selling assets to US Airways is likely to satisfy creditors and unions while competing with the Northwest-Delta and United-Continental mergers.

Last year, the site says it successfully predicted the demise of MySpace, Saab, the Ericsson in mobile company Sony-Ericsson and the A&W portion in Yum! Brands.

However, Wall Street 24/7 also admits missteps.

The site is impressed Nokia and American Apparel are still operating (for now, anyway), although it did admit making bad calls on Sears, Sony Pictures, Soap Opera Digest and Kellogg’s Corn Pops.

JamesNoBrakes
09-30-2012, 10:34 AM
Good idea about the camera.

PBSG
09-30-2012, 11:01 AM
You'll never be able to educate the 'entitled know it all' business community. Why bother?

paco514
09-30-2012, 12:40 PM
Better be careful taking pictures of company property without permission...probably in the HR manual

Good luck getting your reputation back with the pax.

You can also blame the media as much as the company....just like some of our politicians...

block30
09-30-2012, 02:13 PM
As AMR's hair pulling continues, they have of course bombarded the media and blamed pilots for causing delays.

Unfortunately, delays are a part of life at any airline. Now, in our case, standard delays are becoming "pilot sabotage."

Cases in point - I already mentioned the huge storm in Liberia that delayed us 40 minutes, but was blamed on the pilots. Interestingly, I have pictures of the both the storm, and the radar display taken while holding for the WX to pass, if that's ever needed in court, or on the carpet.

Yesterday, we had a flight that left Guatemala early, flew normally, landed on the wrong side of DFW, and required a long taxi. We still managed to get the the gate early.

1) Plane departs early. No delays.
2) enroute flight smooth, no problems.
3) Landed 10 minutes before schedule.
4) blocked in 2 minutes early.

As they deplane, I'm standing in the cockpit door. Along comes this weasel in a business suit, agitated as can be. Beads of sweat popping out of his forehead. He looks right at me, and I'm going to paraphrase here,

"You pilots disgust me. Do you have any idea what you are doing to this company? I could have walked to the gate faster than that taxi."

I motioned to him to discuss it in detail. "Nope, I'm out of here." And like a gutless wonder, he escapes up the bridge. If I had been quicker on the draw, I would have said "Usain Bolt couldn't have made that journey faster. We were doing 12 knots, about 14 or 15 miles an hour, for 2.5 miles or so."

The point - AMR's campaign of hatred towards the pilots is creating an environment where EVERY delay, regardless of the source, will be the pilots' fault. "Flat tire? Pilots. ATC delay? Pilots. Volcanic ash? Must have been the pilots."

Thatnk you Horton and chronies. You have poisoned what was once a decent, working relationship.

I am now doing walk-arounds with a camera. If I see something requiring a write-up, I am taking a picture of it, along with the nose number of the aircraft in question.

I'm sorry to hear that! What a crappy situation! How can you reason to a customer and not potentially put your job in jeopardy? :(

eaglefly
09-30-2012, 02:28 PM
I'm sorry to hear that! What a crappy situation! How can you reason to a customer and not potentially put your job in jeopardy? :(

Easy..........don't try. Smile and tell them to have a nice day. Maintain professionalism and do not take it personally. The last thing AA pilots need is a You Tube video of a pilot "losing it". It will matter little if the pilot is baited deliberately as only his reaction is likely to be highlighted. All AA pilots should do from here on out is maintain professionalism, conduct themselves at work in an aggressively safe manner, be diligent in complying with FAR's and company policies and do YOUR job. The resolution to this conflict will correct itself in the most expeditious manner with that operational philosophy.

Some may refer to that as "kicking the can" or "limping long" if they choose. On December 28 exclusivity ends and if the UCC is stupid enough to support extending it, then BK must be exited by May 28, 2013. I think the pilots of AA are fully aware of the importance and ramifications of the ticking clock in this process and what it truly means to certain players.

DashDriverYV
09-30-2012, 03:08 PM
After hearing the passengers complain about the maintenance delay from spoiler warning today, I must thank the crew for giving me enough of a heads up to find another way home. Keep up the good fight, you are true professionals.

fireman0174
09-30-2012, 03:10 PM
I am now doing walk-arounds with a camera. If I see something requiring a write-up, I am taking a picture of it, along with the nose number of the aircraft in question.
I would be a little leery of the camera thing until I ran it by my union reps.

However, I would suggest a small notepad and pen/pencil to be kept with you at all times. In a case like the bozo you described, try to get his name or at least look closely at any ID he (she) is showing, if at all possible. Try to write it or at least something down, even a reminder to get milk on the way home, to make the person think you are taking taking notes for possible future use. Just an idea.

Nothing threatening - just the facts as Jack Webb used to say. :)

JamesNoBrakes
09-30-2012, 04:05 PM
It does not seem to be going well for AA in DFW tonight. I'd rather be inconvenienced and have the pilots remain strong tho :)

galaxy flyer
09-30-2012, 05:00 PM
Just a reminder,

The EAL pilots stayed strong in '89; even refusing to go back to work after the MEC, led by Jack Bavis, said, "back to work or lose your job". All the makings of a repeat--emotions on both sides high, hatred and huge financial and operational problems neither side is even looking at.

GF

eaglefly
09-30-2012, 05:40 PM
Just a reminder,

The EAL pilots stayed strong in '89; even refusing to go back to work after the MEC, led by Jack Bavis, said, "back to work or lose your job". All the makings of a repeat--emotions on both sides high, hatred and huge financial and operational problems neither side is even looking at.

GF

Eastern was in a much different place the AA is. AA is afflicted with the same disease though. The doctors are conferring as to the best treatment while the patient coughs up blood.......

SebastianDesoto
09-30-2012, 06:49 PM
....deleted

ForeverFO
10-01-2012, 05:15 AM
I appreciate warnings regarding the use of a camera... but I'm having trouble figuring out, reasoning out, WHY it would be a problem. Passengers line up in the terminal area and take pictures all day long. I'm not taking pictures to publish, I'm taking them purely to protect myself and my crew. They'd never see the light of day unless there was some accusation of a false write-up. Kind of like being on the carpet for sick leave abuse, and whipping out a valid prescription bottle dated correctly, or producing a Dr's note.

A cell phone camera is handy for this sort of thing.

ForeverFO
10-01-2012, 05:18 AM
Smile and tell them to have a nice day. Maintain professionalism and do not take it personally. The last thing AA pilots need is a You Tube video of a pilot "losing it".

HUGELY important, and I hope every AA guy takes this advice to heart.

justfun
10-06-2012, 07:56 AM
I was deadheading yesterday on a 757 that was having a maintenance delay. Ya I know big surprise, but the seats were ok. Maintenance had found a missing screw that was a no go item and during preflight there were several dents in the cargo door which were not in the log. So it was taking some time to address all of these issues. The captain was making PA's letting everyone know the situation, but the pax had already made up their minds on who was at fault, the pilots. I ran out of duty day and was leaving the plane when some idiot with a Washington State shirt on, maybe a scout trying to get to a Friday night football, told me I should be ashamed to wear the uniform. Boy did that hack me off! I informed that, " I was proud to wear the uniform." Also, informed him that the employees of this company were not to blame for the demise of this company, that management decisions had put us in this situation. An FA backed me up on this and then things started getting worse. A lady and her husband, started yelling at me that the unions were all to blame for this. It was starting to get nasty with other people joining in, so I kept moving and left the plane.

What is happening is that all of AMR's lies are creating a hostile work environment, especially for the pilots. When we have to deadhead and there is some type of delay, we will be blamed no matter what the reason. The pax will get upset and continue to blame us. Not a good working environment to be in.

Be safe and smart.

TMoney
10-06-2012, 08:50 AM
I was deadheading yesterday on a 757 that was having a maintenance delay. Ya I know big surprise, but the seats were ok. Maintenance had found a missing screw that was a no go item and during preflight there were several dents in the cargo door which were not in the log. So it was taking some time to address all of these issues. The captain was making PA's letting everyone know the situation, but the pax had already made up their minds on who was at fault, the pilots. I ran out of duty day and was leaving the plane when some idiot with a Washington State shirt on, maybe a scout trying to get to a Friday night football, told me I should be ashamed to wear the uniform. Boy did that hack me off! I informed that, " I was proud to wear the uniform." Also, informed him that the employees of this company were not to blame for the demise of this company, that management decisions had put us in this situation. An FA backed me up on this and then things started getting worse. A lady and her husband, started yelling at me that the unions were all to blame for this. It was starting to get nasty with other people joining in, so I kept moving and left the plane.

What is happening is that all of AMR's lies are creating a hostile work environment, especially for the pilots. When we have to deadhead and there is some type of delay, we will be blamed no matter what the reason. The pax will get upset and continue to blame us. Not a good working environment to be in.

Be safe and smart.

What a terrible situation to be in. It sounds like you did the right thing though. I'm wondering what can be done to better inform the passengers and general public of the pilot's point of view on the issue.

Papoo
10-06-2012, 08:55 AM
I was deadheading yesterday on a 757 that was having a maintenance delay. Ya I know big surprise, but the seats were ok. Maintenance had found a missing screw that was a no go item and during preflight there were several dents in the cargo door which were not in the log. So it was taking some time to address all of these issues. The captain was making PA's letting everyone know the situation, but the pax had already made up their minds on who was at fault, the pilots. I ran out of duty day and was leaving the plane when some idiot with a Washington State shirt on, maybe a scout trying to get to a Friday night football, told me I should be ashamed to wear the uniform. Boy did that hack me off! I informed that, " I was proud to wear the uniform." Also, informed him that the employees of this company were not to blame for the demise of this company, that management decisions had put us in this situation. An FA backed me up on this and then things started getting worse. A lady and her husband, started yelling at me that the unions were all to blame for this. It was starting to get nasty with other people joining in, so I kept moving and left the plane.

What is happening is that all of AMR's lies are creating a hostile work environment, especially for the pilots. When we have to deadhead and there is some type of delay, we will be blamed no matter what the reason. The pax will get upset and continue to blame us. Not a good working environment to be in.

Be safe and smart.

Sorry to hear that. It ****es me off no end, to gear of shirty have-a-go heroes abusing flight or cabin crew.

Could the skipper have him removed? I've witnessed only a couple of incidents where passengers got ugly with cabin crew, and the skipper had the, removed immediately on both occasions. Quite rightly so.

Passengers have an obligation to respect the command authority of the captain, and those who operate on his behalf.

Papoo
10-06-2012, 09:03 AM
What a terrible situation to be in. It sounds like you did the right thing though. I'm wondering what can be done to better inform the passengers and general public of the pilot's point of view on the issue.

To be honest, TMoney, I don't think it matters anymore. The PR damage has been done. It's irreparable, but thankfully, it isn't a battle the pilots need to win. Sure in the short term, it would create a more pleasant environment, but, these guys on the flight deck have their eyes focussed on the end game.

Management have to contend with the PR fight. And the pilot fight. Either one have the power to bring AA to its knees. If Horton wants his $60,000,000, Management eventually have to capitulate to a level acceptable to both groups.

Stay strong, guys.

Mink
10-06-2012, 06:05 PM
Amen. Stay strong, keep the cockpit door closed. And keep doing very thorough preflights to ensure EVERYTHING about those AA jets is safe, right through the holidays.