golfandfly

Not disagreeing with the upgrades...

But, with regard to the 50% class bonus that helped you make elite levels faster, tickets bought from Delta are not being credited. We would always get this bonus from NWA, I think it is how the ticket is classified. The tickets would also get upgraded immediately without a phone call because they were considered Y class (actually Y26).

Lakeside

Just called the diamond line about upgrading for a flight that I have 10 days from now and they didn't know what I was talking about with the "Y-0" fare. They told me that my fare was "M" and I would be upgraded five days before if available. On recent flights I notice that my "class of service paid" was "H/V" Where is this "Y-0" fare?

Anyways, this sucks with the fact that we don't get that class bonus. It's going to take alot more flights to reach the different levels.

I liked NWA better.

As long as I'm ranting, Delta elite line customer service sucks. They can't correct any mileage inaccuracies that you point out to them. They can only make a note on your account and then some other dude in India(what the lady told me) is supposed correct the issue later. Well, I have inaccuracies from over three months ago. NWA elite line reps would fix it on the stop.

Busboy

Does this thread make anyone else want to hurl?

Lucky7

I always considered the upgrades and miles a small consolation for the stress and large savings FX gets from my deviating. I feel spoiled from NWA's last year with all the bonuses and promos they put out just before they switched over and the rollover mileage appeared great from Delta. Looks like they have their own mileage savings program to offset the bold print promos. Prices seem to be creeping up too. The non-refundables credit the same amount. Might as well save a couple hundred next time I know I'll be doing the trip.

golfandfly

Not me. You must never deadhead if making elite status doesn't matter to you. It is a nice deal to get a first class upgrade rather than sitting between two lard a$$es. If this thread doesn't interest you, move on and shut your pie hole! Thanks for the input though...

machz990

Our fares from Global Travel can be coded differently such as H class, etc. They are fully refundable corporate discount tickets that are the equivalent of a Y-0 fare. You won't see Y-0 anywhere on your ticket or booking. It's code the airline agents use. Y-0 is a code Delta uses. If you get a Delta agent that knows what they are doing and has been working there for a while (preferably a former NWA agent) they will know exactly what you are talking about. If you aren't getting the response or service you expect, politely say thanks, hang up and redial for the next rep. I have upgraded several tickets with no issues well prior to the elite upgrade window.

machz990

Here is a recent entry from my Delta account. Is this the 50% class bonus you are not getting? This was from a flight 4 days ago.

13 Mar 2010 Air Activity Bonus: Delta Air Lines 50% Class Bonus 0 250 250 250

golfandfly

machz,

I haven't got that bonus on a coach fare this year. I did get this on a first class ticket though...

Busboy

Info---Good.

Whining---Bad.

P.S. I am a commuter.