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Old 01-03-2012, 01:07 PM
  #21  
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Joined APC: Sep 2006
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I've never had that problem. Typically, if it's an odd case (duty day or live deadhead, etc.), Global Travel will ask you then they will notate it on the ticket somewhere. I've done this for years, never written anything on the Expense Report myself and never had a problem.
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Old 01-03-2012, 01:27 PM
  #22  
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Originally Posted by Tuck View Post
I've never had that problem. Typically, if it's an odd case (duty day or live deadhead, etc.), Global Travel will ask you then they will notate it on the ticket somewhere. I've done this for years, never written anything on the Expense Report myself and never had a problem.
Same here. I had deadheaded midwest US to NRT. Arrive NRT about 2pm. Catch Cathay the next morning at 9am for HKG (just under 5hrs) and traveled in first or business because the layover in NRT was "short".

I've asked Corp Travel about this and I get different answers. Even my expense report lady wasn't sure. The answer I get most often is if the intermediate layover is under 24hrs I can continue on the short leg in the higher class of service. It's not written so don't try to find it. It's one of those little secret rules that only Corp Travel seems to have available to them. I always ask if I'm concerned about having to pay the difference later.
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Old 01-11-2012, 01:18 PM
  #23  
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Originally Posted by Busboy View Post
Just put in the comments section why your deviation qualified. i.e "same duty time D/H deviation", etc.
New Sheriff in town. I just did this on my Dec travel report. I bought a 1st class upgrade from sfo to dfw (mainly because the upgrade was only $44). It was essentially a 18 hour duty period; scheduled 9 hours 4 hours off and 5 hours of deviation. Additionally the total block exceeded 11 hours. But I got this response:

Auditor 11JAN12 21:00 Per global travel the flight duration was 4 hrs 25 min, therefore the deviation based on the duration time did not qualify for first class so you were charged the upgrade per your request.

Hopefully it is just a new auditor. I sent them an E Mail that I hope clears it up. Otherwise I will have to listen to DT tell me I dont have a case.

Please check your expense reports.
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Old 01-12-2012, 07:15 AM
  #24  
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That is exactly what happened to me. I recommend calling. When I called, the person took care of it right then. I have emailed in the past and it took a while to get a response.
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Old 01-12-2012, 09:05 AM
  #25  
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Just use your new 3% pay raise to pay the difference in the ticket that you should be entitled to, but now won't be for at least another couple of years.
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Old 01-12-2012, 09:52 AM
  #26  
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Same situation, I called it was resolved in 3 minutes but now that wouldn't give the 12 angry men anything to b...ch about.
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Old 01-12-2012, 10:05 AM
  #27  
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I prefer E Mail as my form of communication with the company that way both parties have a record. With a phone call only the company has a record.

Still not resolved it seems my 2 hour hotel layover may have invalidated my claim to an upgrade. No I dont think that, but the auditor is checking on it.

I nominate Hdawg for the 13th man.
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Old 01-12-2012, 11:15 AM
  #28  
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I had two personal upgrades last month and both were approved no problem. I put a short comment for each one stating the reason/justification for the upgrade. Report is already closed.

Worked great for me.
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Old 01-13-2012, 05:24 AM
  #29  
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Call?? Email?? Isn't the point you shouldn't have to do either? I get tired of having to do others jobs better than them. If it's legal why is there a question....?
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