FX - Expense Report Program Nightmare
#1
Line Holder
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Joined APC: Jul 2007
Position: Some
Posts: 57
FX - Expense Report Program Nightmare
All I've got to say is Wow.... This new system interface is truly a work of art. Do any of you guys out there have anything at all positive to say that I might be able to hold on to? I think there must be tech guys sitting in their cubicles getting jolly's out of how much unpaid time they can get crewmembers to expend. Seriously? These guys must be playing with themselves laughing nonstop.
Just some of the problems.
-click on any of a number of tabs and it does nothing
-click on same tab that did nothing 3 times but randomly it works
-click on any link and it kicks you out
-try to type a comment but it wont save
-try to submit a dispute to a charge and it does nothing
And the way to report the problems are just as bad.... direction is to submit an ops report... That took 20 min in itself just to report one problem. Why would I waste another 20 opening and closing tabs just to let them know another one isnt working.
So much for thinking that the government had a monopoly on bad websites... This one is easily as bad as the Obamacare rollout.
Sunburn
Just some of the problems.
-click on any of a number of tabs and it does nothing
-click on same tab that did nothing 3 times but randomly it works
-click on any link and it kicks you out
-try to type a comment but it wont save
-try to submit a dispute to a charge and it does nothing
And the way to report the problems are just as bad.... direction is to submit an ops report... That took 20 min in itself just to report one problem. Why would I waste another 20 opening and closing tabs just to let them know another one isnt working.
So much for thinking that the government had a monopoly on bad websites... This one is easily as bad as the Obamacare rollout.
Sunburn
#8
Found this on the Expense Report Website this morning...
09Apr14 10:30 CST 21Apr14 12:00 CST WE HAVE ALL THE POR'S WE NEED TO REOLVE THE PROBLEMS WE HAD WITH THE EXPENSE REPORTING SYSTEM. DO NOT EMAIL OR CALL THE AUDITORS. THANKS FOR YOUR HELP A.ND CONTINUE TO REMAIN PATIENT. THE FIX WILL BE IN PLACE SOON
09Apr14 10:30 CST 21Apr14 12:00 CST WE HAVE ALL THE POR'S WE NEED TO REOLVE THE PROBLEMS WE HAD WITH THE EXPENSE REPORTING SYSTEM. DO NOT EMAIL OR CALL THE AUDITORS. THANKS FOR YOUR HELP A.ND CONTINUE TO REMAIN PATIENT. THE FIX WILL BE IN PLACE SOON
#9
Part Time Employee
Joined APC: Jul 2006
Position: Dispersing Green House Gasses on a Global Basis
Posts: 1,918
Found this on the Expense Report Website this morning...
09Apr14 10:30 CST 21Apr14 12:00 CST WE HAVE ALL THE POR'S WE NEED TO REOLVE THE PROBLEMS WE HAD WITH THE EXPENSE REPORTING SYSTEM. DO NOT EMAIL OR CALL THE AUDITORS. THANKS FOR YOUR HELP A.ND CONTINUE TO REMAIN PATIENT. THE FIX WILL BE IN PLACE SOON
09Apr14 10:30 CST 21Apr14 12:00 CST WE HAVE ALL THE POR'S WE NEED TO REOLVE THE PROBLEMS WE HAD WITH THE EXPENSE REPORTING SYSTEM. DO NOT EMAIL OR CALL THE AUDITORS. THANKS FOR YOUR HELP A.ND CONTINUE TO REMAIN PATIENT. THE FIX WILL BE IN PLACE SOON
#10
"We have all the information we need to become and stay healthly, and further make a reasonable determination whether or not we are fit to fly. Do not email or call the crew member! Thanks for your concern and continue to remain patient. We have a CBA and will call in well soon."
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