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Swift Air/iAero. What you should know

Old 02-14-2020, 11:56 AM
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Originally Posted by left10degrees View Post
For anyone on here who is interested in learning about Swift Air, now iAero Group, I would like to talk about a lot of the practices that go on here on a daily basis to help people make educated decisions before even considering employment from this airline

.................................................. .................................................. .......................................

I don’t know if there’s hope for Swift/iAero. It’s terribly managed and the managers of certain departments are incredibly corrupt humans. That on top of terrible pay for a 737, low morale, terrible MX, lack of benefits, no quality of life and complete lack of standardization should be enough for anybody to stay away.”
Seems like you ought to drop a dime the company’s FISDO.
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Old 02-14-2020, 01:26 PM
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Originally Posted by left10degrees View Post
For anyone on here who is interested in learning about Swift Air, now iAero Group, I would like to talk about a lot of the practices that go on here on a daily basis to help people make educated decisions before even considering employment from this airline.

To quote the original poster, this statement still applies 100%

“Swift Air is a breeding ground for incidents, violations, and God forbid, an accident in the near future. There are some good people trying to do the right thing but are overwhelmed with a long company culture of cutting deals, violating FAR’s, and just all around being scum about things.”

During my time at Swift air this statement has held true to every word. Please, anybody that considers Swift/iAero at all even minimally, please stay away if you care about your future as a pilot, and most importantly, your safety as a human being. Before I begin, I would just like to say that I personally would not put my family on a Swift/iAero airplane. The airplanes are very old and extremely poorly maintained. A lot of crews are very inexperienced and very improperly trained and the money hungry, selfish, and complete dishonesty of management will destroy your quality of life and drive you insane.

Everyone, please, stay away. For your sake, and for the sake of Swift/iAero, this airline is completely dishonest and is putting their workers and passengers in danger. DO NOT be a part of this. Everyone at Swift/iAero is actively leaving and if you are a current pilot and are reading this right now, QUIT, for your sake, and the sake of others. It’s time to go.

Since the acquisition of iAero the quality of maintenance and overall safety has plummeted to never before imagined lows. There has been VERY little incentive from the company to improve safety concerns as well as to improve aircraft maintenance issues. Heck, not only this but Swift/iAero has an incident averaging every 2-3 weeks by now. Just in the last week there was a hard landing that pretty much totaled the plane and landing gear, a couple weeks ago a couple hard landings that blew all tires off the plane. A few days ago an airplane taxiing into the grass, and the list goes on….

There is no culture whatsoever to report safety issues and even less to address them. The programs are rumored to be monitored by the chief pilot and other members of management that will retaliate on you if you are reporting too much or bringing up too many problems about airplanes maintenance, safety issues, duty issues, etc.

Swift/iAero has a new maintenance base in Miami with a lot of brand new inexperienced employees that on a day to day basis handle issues that far exceed their capacity. This is mixed with a general culture from the pilot group that have no other option other than to “push through” or “make it work” by constantly having to work around aircraft malfunctions or issues that rise up during operations with no support from the company.

In Miami, specifically, almost all maintenance issues are pencil whipped without any real corrective action in order to keep the operation moving. Pilots are found with a devastating sense of incompetence because their safety concerns are never taken seriously and eventually lose the will to report or write up discrepancies because nothing is ever done about them. The airplanes are old, VERY old, and aside from a very few that have good mechanics that travel with them 24/7, they’re in terrible shape and terribly maintained.

I would say 4/5 flights will involve some sort of malfunction or discrepancy. Pilots are at lost. Anything that is written up or reported is pencil whipped or lost. The outcome is pilots have completely lost faith. This devastating culture is imposed by threats and/or pressure coming from management/maintenance/scheduling to constantly “make it work” or “get the job done”. These attitudes increase potential safety issues on a daily basis and cultivate fear in the pilot group of losing their jobs or being retaliated against if they do anything that will cause maintenance delays or ground aircraft.

This attitude comes from a management culture that is money hungry and prefers to put safety at risk instead of canceling a VIP flight.

Swift/iAero operates a lot of VIP customers as well as government ICE contracts. These are the bread and butter of the company and if for any reason you as the PIC decide to write up an airplane that will potentially delay or cancel a flight that involves the big money contracts there’s a great chance your job as a pilot will be potentially at risk.

I’ve seen first hand the chief pilot call to yell, insult and cuss a captain out based on the possibility of a maintenance issue delaying or cancelling the big money government contract. I have seen this same thing happen with VIP flights. The way Swift/iAero deals with their customers puts pressure on the pilot group to look away when safety issues arise in fear of losing potential contracts. I can clearly see how this problem escalates above Swift/iAero, and it’s a shame that VIP customers and Government departments think that they are immune to safety issues by pressuring Swift/iAero to always “make it work”.

I have to say, aside from all the previous issues mentioned, all the maintenance and frustration on behalf of the pilot group about safety, it’s incredible how much a lot of the pilots employed here really put up a fight for what’s right. It really takes a different type of person to constantly be in the middle of so much chaos and so many things going wrong and still be able to push your way through it. Aside from all the corruption, many pilots here put up a fight on a daily basis with multiple departments of the Swift/iAero inferno to do things as close as by the book as possible.

Swift/iAero has a a minimum of 12 days off. Now, that doesn’t mean like in EVERY OTHER AIRLINE that while 12 days if your minimum, you can and normally will on a normal basis get more days off than that. No, at Swift you work 18 days and have off 12 days. In a 31 day month you will work 19 days and have off 12 days. Mandatory, Always. You will never have more than 12 days off. You have a better chance at being called by Nasa to pilot the next mission to mars than getting Swift to give you 1 extra day off. Swift/iAero has a culture where they believe that for 18/19 days out of the month they own you. These are words not only directly from people from crew scheduling but from the COO Boris Van Lier himself. “We own you for 18 days.” –Boris Van Lier. Wow… how would you feel after hearing your COO say that he “owns” you?

When they mean they “own” you, they take it seriously, and going to back to the before mentioned, on your work days Swift/iAero will do everything they can to work you to your limit. The norm is for you to work 6 days straight, get your required 30 hours free from duty, then repeat. The regular flying will never put you above your minimum guarantee so if you want to make any extra money you will have to work on your days off. but remember, you only have 12! So if you need any extra money expect to have 8 days off a month. Yeah, pitiful.

If you haven’t been able to get the hint by now…. No, there are NO work rules at Swift/iAero. Why would there be? They OWN you. The COO himself says it all the time.

At Swift you have a mix of schedule options. Pilots are either home based, Miami based, or Phoenix Based. Once again, you will ONLY have 12 days off, ever, no exceptions. Home based pilots can live anywhere within the US and Swift will positive space you to work… now… before you think start thinking this is actually not too bad… If you are home based, even if you’re not flying, unless you live in Phoenix which is the ICE base, you will be away from home for 18/19 days out of the month. This means that the company might not have anything for you to do, but their mentality in “owning” you causes them to fly you out to sit reserve away from home in a random city.

For example, let’s say you live in Denver, on your first work day, you will be scheduled to deadhead out to let’s say, Brownsville, Texas. You will deadhead out on the first flight of the day, no exceptions, to sit reserve for 2-4 days. For these 2-4 days you most likely will never get called, and on your last reserve day they will just deadhead you out to another city to start a trip with actual flying. This wastes 2-4 days where you could have been at home, enjoying your time, with the same capacity of getting to an airport or to another assignment.

Swift/iAero goes out of their way to interfere with your quality of life and your time spent at home. Not only that, the scheduling department has a list of pilots they will pick on on a regular basis. Did you refuse an illegal assignment? Scheduling will now make your life hell. Did you call in sick? You’ll be the new playtoy for scheduling as they actively find ways to ruin your quality of life now. You might think I’m joking, but I am dead serious that one of the most senior schedulers at Swift/iAero goes out of his way to purposely deteriorate your quality of life.

Another example, you live in Miami and you need to deadhead to Charlotte. Sure, there are probably 10+ direct daily flights from Miami to Charlotte on any given day, but no, this scheduler I mentioned will purposely buy you a ticket that will stop in JFK and then PHL before flying to CLT. This person makes it a sport to interfere with a pilot’s quality of life and I have heard him first hand boast and laugh about how he’s “making” someone do some ridiculous commute, ON PURPOSE.

Yes, this person will purposely put you on a 3 leg, 8+ hour deadhead to an assignment when a direct flight was available. Did I mention that at Swift/iAero there is NO deadhead pay? Yes, that’s correct. If you deadhead halfway across the country, spend 7-8+ hours deadheading, you will not be paid a dime.

As a pilot, your schedule if one of the biggest factors with quality of life. The crew scheduling department is as corrupt and as dirty and as embarrassing as management, they go hand in hand because management constantly micromanages the scheduling department so they always obey and follow through with Swift’s/iAero’s dirty and illegal practices.

I mentioned a crew scheduler that purposely interferes with crew member’s schedules. His name is Corey Waxley. Corey Waxley’s decision making is driven by his personal interests, resent, retaliation and revenge. Corey Waxley and some of his peers have a list of crew members that they will pick on by making unnecessary schedule changes just for the laugh of deteriorating people’s quality of life.

Corey Waxley will create schedules and assignments that are for the most part illegal, never notify you and will mark you notified without ever speaking to you, and then retaliate on you when you miss an assignment or dispute his actions. He is the most aggressive and manipulative scheduler and will demean you and yell at you over the phone if you try to bring up legality issues or dispute any improper schedule change or action. Corey Waxley straight up hangs up the phone on you if you try to discuss or explain any legality issues.

There is so much impunity in crew scheduling that it is unimaginable. Corey Waxley bribes crew members for favors. He will purposely remove or change your days off or assignments and will bribe you for money for any schedule changes. Some pilots, unfortunately, have paid him off. Yes, Corey Waxley has accepted money in exchange for schedule changes. Everyone knows it in the office, yet nothing is done. If you think this is sad… Corey Waxley has imposed his authority as a crew scheduler over female flight attendants to receive sexual favors in exchange for schedule changes. More than once he has deadheaded flight attendants to Greensboro on company money to “sit on reserve”. Everyone knows this, but Corey Waxley’s mommy and daddy have important roles at Swift/iAero. So this criminal is free to do anything he wants with no repercussion. HR is literally inexistent as they allow attitudes and practices like these to exist without doing anything about it. Sad.

Most flight attendants quit over problems with Corey Waxley. Pilot’s avoid picking up their phone or calling in to avoid speaking with Corey Waxley. Corey Waxley is one of the reasons why pilots are actively looking to leave, literally because this man goes out of his way to deteriorate your quality of life and schedule.

The illegalities that crew scheduling perform on a daily basis are countless, and it’s only fueled by corrupt people like Corey Waxley.

For months the chief pilot and other members of management have been telling the pilots a pay raise is coming, it’s been all lies. Everyone that is still here is here only because they are being promised things that never happen. People are finally starting to wise up that the members of management are criminals that lie straight to your face.

The latest blow to the pilots was the Europe contract. If this was a major selling point on the recent recruiting event… sorry to burst your bubble …. Swift/iAero had a summer contract in the Czech Republic to do subservice for the Czech airline. Historically, Swift/iAero sent their planes AND their pilots to operate the flights. Not this year, they are wet leasing their aircraft and hiring contract pilots to operate the flights. Worst part? They are paying the contract pilots more than twice of what a regular Swift/iAero pilot makes. That’s right, Swift/iAero chooses to hire third party contract pilots and pay them MORE than their regular employees. What can pilots do? Nothing, except QUIT.

Seriously, I can’t stress this enough. Swift Air, iAero Airways or iAero Group whatever it is, is a TERRIBLE place, save yourself. As long as the current management is who they are and as long as the culture of this place doesn’t change there is no hope. Really, no hope at all.

There has been NO communication on behalf of management on anything. Management wants to keep you in the dark about EVERYTHING, and in the meantime people keep leaving and leaving and getting tired of the bullsh*#@

Some people still don’t get the idea, so again… the original thread ended with the following paragraphs… Please. Read it and understand that Swift/iAero is NOT worth it.

“Sure, a lot of people say it’s growing pains, but the company hasn’t communicated any direction, plan, or outlook for Swift. There are constant rumors about pay raises, better work conditions, bidding, lines.. you name it.. that are never followed through.

Almost everyone here is unhappy, the morale is terrible, the bad practices and the complete lack for regulations makes this place a truly terrible airline to work for. In my opinion, it is a miracle our planes are still flying everyday.

To anyone who even looked at Swift/iAero as a possibility, I cannot stress enough how much of a mistake you are making if you choose this airline. If you’re at a regional, no matter how bad you think you have it, you’re better off there than here.

I don’t know if there’s hope for Swift/iAero. It’s terribly managed and the managers of certain departments are incredibly corrupt humans. That on top of terrible pay for a 737, low morale, terrible MX, lack of benefits, no quality of life and complete lack of standardization should be enough for anybody to stay away.”
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Old 02-14-2020, 01:30 PM
  #13  
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Originally Posted by captjns View Post
Seems like you ought to drop a dime the company’s FISDO.
FSDO***
Hella.
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Old 02-14-2020, 01:36 PM
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Originally Posted by Hellafo View Post
FSDO***
Hella.
I hate auto correct.🤬
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Old 02-14-2020, 08:55 PM
  #15  
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Hotline,,,



filler
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Old 02-15-2020, 03:14 PM
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Originally Posted by left10degrees View Post

During my time at Swift air this statement has held true to every word. Please, anybody that considers Swift/iAero at all even minimally, please stay away if you care about your future as a pilot, and most importantly, your safety as a human being. Before I begin, I would just like to say that I personally would not put my family on a Swift/iAero airplane. The airplanes are very old and extremely poorly maintained. A lot of crews are very inexperienced and very improperly trained and the money hungry, selfish, and complete dishonesty of management will destroy your quality of life and drive you insane.


I take exception to some of your remarks. As a former Check Airman you are a hypocrite Mr M. You obviously cared about your career as a pilot, safety, the condition of aircraft you operated and the level of training you delivered to new pilots otherwise you would not have accepted a job here, and upgrade to Captain or a promotion to check-airman. You wouldn’t put your family on these aircraft but you were very happy to put other people‘s families on these aircraft and accept the awesome responsibility as a Captain and then check airman as well as sign off other pilots who would transport our passengers. I question your motives and after a questionable separation from the company, accusing your former colleagues of what you must have been guilty of:
Money hungry, selfish, and dishonest. Instead of professionally addressing any concerns through the correct channels, you have aired grievances that may be baseless or a condemnation of your own actions. Your unsolicited tirade has brought disrespect to professional pilots whom of which take pride in conducting themselves safely with regard to their crews and passengers. They choose to work and act as professionals, not for blood money, but for respect of this chosen craft and voluntarily choose to work and stay working for this carrier. Aviation is no place for a pilot that lacks professionalism, maturity and responsibility for their craft. I would ask that you rescind your remarks sir as you do not speak for the rest of us. Your bitterness is a reflection of character.
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Old 02-15-2020, 03:53 PM
  #17  
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Old 02-15-2020, 06:19 PM
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Reading thru the OP’s very long post, couple of their points are valid, but many are not. I would caution anyone reading that to take it for what it is – ****ed disgruntled (unemployed) pilot.

I’ve worked here a year, and am currently working here, I believe the pilots here are safe and follow the rules, we are a group of professionals. The swift pilot group is a great group of people.

Are there some sore spots in the management of the company – yes. Most of what the OP wrote about in their original post related to scheduling, and for the most part their perspective on scheduling is pretty accurate picture of scheduling at this airline. Some of the other things the OP wrote were either very slanted or just not true. In the interest of having a more balance and truthful view of this I’ll tell you what I think bullet by bullet.

Maintenance and overall safety has plummeted – NEITHER AGREE NOR DISAGREE – Without the stats from the last couple years it would be hard to come to this conclusion – OP needs to support that with some data if they believe it’s true. I’m not seeing it, but I’ve been here a year, OP was here how long?

No culture to report safety issues – DISAGREE – The OP was a participant in the safety culture or lack of safety culture – just because the OP doesn’t report safety issues doesn’t mean everyone doesn’t. “The program is rumored…” that sounds really concrete NEXT…

Everything is pencil whipped – DISAGREE – Miami does seem to be the least competent maintenance in the company, but it seems to be improving and everywhere else the maintenance has been pretty solid. I don’t think the pilots have lost the will to write up stuff – in fact I think lately there’s more resolve then ever to write up stuff and get it corrected. The planes are old… so what? Lots of planes are old – 757’s are old but damn there’s still a lot of them going to Hawaii daily.

4/5 flights involves a malfunction – DISAGREE – On average I have had to reference the QRH one flight every other month. So about 1 in 60 flights. Most of the time minor issues. I disagree with the rest of the paragraph as well.

Management culture is money hungry – AGREE – Most management types are money centric – certainly that’s a driving factor here and every other airline I’ve been at – no one wants to cancel a flight, but our jobs are to keep the operation safe – OP needs to put on the big boy pants and remember the job of a professional pilot is keep the operation safe regardless of what management wants – some guys don’t have thick enough skin.

Chief pilot calling to yell and cuss – DISAGREE – I have not seen that at all, I have been on flights where we had issues and called the CP and he was behind our decision to not fly.

Pilots trying to do what’s right – AGREE – this is a good group of professionals and what I see is people working to do things by the book, do the job correctly and be safe.

Schedule, Crew Scheduling and that whole rant about Mr. CW – MOSTLY AGREE – If this were an episode of survivor you can bet pretty much every pilot here would try to vote Mr. CW off the island immediately. We would then follow it up with Mr. DS. Crew scheduling is a sore spot at this company. Some of their actions/choices/the way they manage stuff are why QOL is what it is. Crew scheduling is the singular biggest problem with this job… they are inefficient, they do not care how many connections you need to make on the way to work or how many hours you sit on the last row center seat of an AA flight. They don’t hesitate to deadhead you on the Sunday before Christmas to have you sit 6 reserve days in a row and do nothing when they knew the ice flights were cancelled. As an example You might have a 9 day rotation, you travel into position day 1, then fly day 2,3,4 then have a 30 then fly day 6,7 then you’ll terminate that flight in the middle of nowhere like Lincoln Nebraska on day 7. Now there’s no swift aircraft in Lincoln (it had another crew take it the moment you arrived), there’s no reason for you to be there, but they will stick you on reserve day 8 and travel home day 9 on the latest possible flight from Lincoln just because it’s your work day versus sending you home on day 8 and putting you on reserve at home for day 9. If they were a bit more generous with sending people home when there was no need for them to be in a hotel in the middle of nowhere they might find the pilots more willing to work other days that month when they needed help, but they’re often just too dense to see it. We also spend a lot of time crossing the nation, and when you talk to other pilots you see just how inefficient scheduling is. The dude in PHX could do the ELP stuff pretty easy, but they send him to NY, and get someone from SYR to go to ELP. It’s frequently mismanaged and nonsensical – it’s part of the job, but if they ever figure out how to fix this department then this will be the greatest place to work.

Management and CP lying about raises – DISAGREE – raises did show up, but maybe they only showed up because the OP left. If the OP had not departed we might not have them. Who knows?

Europe flying given to contractors – NEITHER AGREE NOR DISAGREE – The OP is speculating they may be correct or may be incorrect. The company doesn’t communicate much so we really don’t know.

It’s a terrible place – DISAGREE – it’s a place, it’s a job, like any airline it has issues, but it’s overall a good opportunity unless you have a better one. By all means if UAL, FEDX or UPS is calling I recommend going there, if not, and you’re choosing between this and an FO slot at GoGet this is pretty damn good. Nowhere is perfect.

Company hasn’t communicated direction, plan, outlook – AGREE – They are not very good communicators.

Constant Rumors not followed through – DISAGREE??? – That’s a funny one, accusing the company of not following thru on a rumor. Hummm…. Maybe I’ll start a rumor that the company will send every employee on an all expense paid trip to Hawaii after their 1 year anniversary… now I’m gonna get ****ed because they didn’t follow thru on the rumor. WTF?

Everyone unhappy – DISAGREE - I’m not unhappy, so I guess it’s not everyone.

Low Morale – MOSTLY DISAGREE – The company is not very good at communicating with the employee group, this causes a lot of rumors to start and people feed on that. Generally speaking however most of the people I get in the plane with are in good spirits. I lived thru a union labor negotiating phase at an airline and I know what LOW MORALE looks like, this ain’t it. If there were still monthly pilot meetings and more open communication morale might be better. But then again this is work, perhaps the OP is a millennial with some entitlement issues.

Complete lack of regulations – COMPLETELY DISAGREE – I have not seen this in the least. I know the regs, I have not observed anyone ignoring regulation or our opspecs. My observation is everyone here is interested in doing things in accordance with regs.

It’s better at a regional – COMPLETELY DISAGREE – you’re flying a 737, flying for 90/hr as an FO instead of 75-80/hr as a captain of a ERJ550. Getting the chance to see some pretty cool stuff, I think this was a huge upgrade from the regional. My first month I was flying from Toronto to Cancun and Punta Cana and Montego Bay… overnighting in many of these cool destinations. Regional is better really? Not!

Terribly Managed/Corrupt Humans – PARTIALLY AGREE/PARTIALLY DISAGREE – Certain departments have some issues, some are simply growing pains, not having systems in place for growth etc. Are a couple departments maybe and in need of a house cleaning – yes. Mr. CF the OP spoke of should probably be let go, as well as Mr. DS. Certainly the pilot group would vote both off the island if given the chance. Yes, payroll will mess up your check but I think they are good people doing their best but they are totally overwhelmed by trying to process this volume without the proper systems.

Terrible pay for a 737 – DISAGREE – Just look at SunCountry, then also compare Allegiant, Spirit, Frontier. We’re now $90x60 hr mmg, so about $5400, all others are 75 hr mmg x 50-57 so about 4K per month. Numbers don’t lie. True we just got a “Raise” and it did pretty much nothing for FO year 1 and 2, but, we’re still higher than the ULCCs.

Terrible MX – MOSTLY DISAGREE - most of our mechanics are very good, and they work hard to get every issue resolved, some are way overwhelmed and need help, they do have trouble getting parts on occasion. There are some that are not very good especially in Miami – but this isn’t any different than any other airline – some good guys and some not so good. I have got in airplanes with 10+ MELS at the regional, I have never seen more than 3-4 on an airplane here at the same time. I will say, we do utilize our MEL to it’s full extent, but we don’t fly it if it’s not safe or not legal, period. If the FILL IN THE BLANK is broke and the MEL allows dispatch, and the broken item is not required for the flight legally, and the captain is comfortable with the mission and the absence of that equipment, we will fly and complete the mission – but the MEL allows that, as a professional aviator this is the job. Perhaps the OP was still in his 172 days thinking everything should work all the time. Not reality in this or any other airline I’ve been in.

Lack of Benefits – SOMEWHAT AGREE – Benefits are al la carte except they will cover the employee on HDHP free of charge now, and contribute the first $500 to your HSA. There is no company 401K contribution which really makes iAero more of a stepping stone and not a career job IMHO.

No Quality of Life – MOSTLY DISAGREE – It could be better if they could improve crew scheduling. However At my last job I commuted – now I don’t big QOL improvement, at my last job I sat airport reserve – chained to a suitcase in an uncorfortable chair – not here – big QOL improvement, at my last job they would junior assign crap on me – not here. Does that scheduling department have some issues – yes, could it be better – yes – they need to be allowed to think and shown how to think about the system differently.

Complete lack of standardization – DISAGREE – we have clear standards for some things, could there be more? Sure, but in my opinion standardization does exist in areas where it’s most important. Some people need total micromanagement, I personally like thinking for myself and being given the freedom to make choices on little things.
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Old 02-15-2020, 06:47 PM
  #19  
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Originally Posted by captjns View Post
I hate auto correct.🤬

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Old 02-15-2020, 07:43 PM
  #20  
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"Terrible pay for a 737 – DISAGREE – Just look at SunCountry, then also compare Allegiant, Spirit, Frontier. We’re now $90x60 hr mmg, so about $5400, all others are 75 hr mmg x 50-57 so about 4K per month. Numbers don’t lie. True we just got a “Raise” and it did pretty much nothing for FO year 1 and 2, but, we’re still higher than the ULCCs."

Not sure what math you used for this, but we are
certainly not higher than the ULCC's. Our hourly may be better than SunCountry, but their work rules (we have none) more than make up for it. Allegiant is well above us on hourly alone, outside of year one
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