.info
 

What’s the best way to view this site now?

seems to continuously disconnect from the server and kicks me off.

any insight?

It does that on an iPad maybe it would do it on a Mac too. Ironic of course that you can't use the issued EFB to access it. Chrome on Windows 10 works fine. The best part of the site is it is unencrypted so use a password that you know has already been part of a data breach.
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Speaking as someone with many years of experience in the tech industry as a software engineer, there is no "best way" to view this site. The connection abort problem is well known and is but one of many problems with this site. In the creation of .info, C5 did something no airline should ever do -- build their own software. It was no doubt tolerable when the company had a few dozen pilots and a dozen airplanes, but it clearly hasn't evolved and scaled appropriately to meet demand. Recent demand destruction has temporarily alleviated the most egregious performance issues like 20+ second page loads, but as you've noticed the connection abort problem remains.

I've pointed out this site's failings to IT since I came here and they have done absolutely nothing to fix it. From the crappy 1995-era desktop-focused UI that takes a dozen clicks to get any useful information, to the lack of security (no TLS / https) and more recently the performance and connection abort problems, I've just given up trying to convince the company how absolutely critical this site is and how we need to cough up some real money to hire competent people to come in and rebuild and manage the site...or better yet, simply outsource these functions to Flica / CrewLife. As usual, however, this is all about cost and it is presently cheaper for them to leave the site as is and that will be the case until it crashes and burns, and takes our operations with it.

The site works as expected on Chrome on Mac.

It wouldn't be so bad to have in-house software if competent people were developing it. The code quality looks like vintage 1995 and the security issue is far worse than what most people would realize. I could do a better job...and I have a lot of free time right now :(

It works with Firefox on Linux and Windows 10 as well...normally. But I do occasionally have to F5 / reload the page when only partial data is sent as the connection is aborted.

As for in-house development, well, sure...if the company saw the value in the group and paid well enough to attract the right talent, it might work, but from a practical standpoint airlines are users of technology, not innovators of it. Airlines shouldn't build software for the same reason they don't build airplanes: the process is too far removed from their core mission -- moving people safely from A to B.