ATL Irop
04-08-2017, 07:20 PM
#101
Gets Weekends Off
Joined APC: Dec 2005
Posts: 8,898
Originally Posted by gloopy
To say "its not about the weather" is pure clickbait trolling. The weather was the biggest factor, and the storms were absolutely massive, worse than predicted, and kept pounding in wave after wave in between periods of potential recovery.
There are things they could do better about it, because every airline has things they could do better to prepare for the 0.001% of the days that are that bad. Jet Blue went (for a while) from the absolute darling of the industry to the gutter due to one winter weather event. That was with a much smaller operation in a much smaller hub with way, way, way fewer connections/moving pieces and only 2 fleet types.
Your concern is duly noted and appreciated though. Over all DL puts up industry leading to borderline industry dominating performance numbers. Recovery is the hardest thing to get a handle on, especially when the event was as severe as it was in a hub as big as it was. Things could be done better and likely will be.
Have fun with that SSL.
There are things they could do better about it, because every airline has things they could do better to prepare for the 0.001% of the days that are that bad. Jet Blue went (for a while) from the absolute darling of the industry to the gutter due to one winter weather event. That was with a much smaller operation in a much smaller hub with way, way, way fewer connections/moving pieces and only 2 fleet types.
Your concern is duly noted and appreciated though. Over all DL puts up industry leading to borderline industry dominating performance numbers. Recovery is the hardest thing to get a handle on, especially when the event was as severe as it was in a hub as big as it was. Things could be done better and likely will be.
Have fun with that SSL.
I realize you're proud to work for your company, but what are you trying to prove with that drivel of ours? The comment on the upcoming SSL was totally irrelevant and just shows you were butt hurt at the twitter post above (once again, not my twitter words).
Not that it matters, my 2 cents: When it comes to recovery for an airline, cancelling in advance and rescheduling on their own terms with planes and crews they know are available and legal is far easier with less headaches than running a full schedule for an upcoming storm. Not just a Delta problem but pretty much any airline that prizes completion factor above most other things. The storms can be blamed for the day's mess and the following day. But lingering effects into day 4 can't be blamed on just weather.
04-08-2017, 07:42 PM
#102
Junior Senior
Joined APC: Feb 2012
Position: Whiskey Papa
Posts: 2,850
I guess I was one of the lucky ones. I only had a 3 hour delay from CMH - ATL. There was a man on the flight who told everyone who would listen he showed up for the 0700 flight Thursday, cxd, returned Friday, cxd again..then stood on a customer service line for 3 hours. He finally made it out at about 2015 tonight.
04-08-2017, 07:46 PM
#103
Gets Weekends Off
Joined APC: Nov 2008
Position: I'm here, i'm there, i'm everywhere...
Posts: 1,508
Originally Posted by seminolepilot
I seen this, so did they just run out of employees down in ATL? Or do they not want to pay them 150% or double time to come in? I thought it was a joke until a few F/A's told me that people were actually coming out and "volunteering" which is BS in my opinion.
04-08-2017, 07:54 PM
#104
Gets Weekends Off
Joined APC: Jun 2015
Posts: 4,116
Originally Posted by seminolepilot
I seen this, so did they just run out of employees down in ATL? Or do they not want to pay them 150% or double time to come in? I thought it was a joke until a few F/A's told me that people were actually coming out and "volunteering" which is BS in my opinion.
its likely one of the reasons RA observed if he had the employee group at delta he could beat the brains out of the competition.
04-08-2017, 07:57 PM
#105
New Hire
Joined APC: Apr 2017
Posts: 1
Originally Posted by DALFA
Oh it's true. It's called the "Peach Corps". A company that made a $6 Billion profit last year is asking for volunteers because paying people $12 per hour ($18 on overtime, $24 on double time) is just too much.
For what it's worth, I also think that this week has shown us that we can't get away with under investing in IT, ACS, IFS, etc. If we want to be a serious airline, we have to make serious investment in our infrastructure.
04-08-2017, 08:19 PM
#106
Gets Weekends Off
Joined APC: Nov 2008
Position: I'm here, i'm there, i'm everywhere...
Posts: 1,508
Originally Posted by jratdl
Just so you know, I'm an Atlanta-based HQ/GO employee and I volunteered. The Peach Corps give us a chance to come to the front lines and help, although most of us are passing out food & water. I think it's a great opportunity for us to show that all of Delta cares about our customers.
Delta isn't a non-profit organization. If you want people to come and take care of your customers you need to pay them. This is just absurd.
Or maybe I can call Ed when I need a babysitter for my kids and want to take my spouse out to a movie...
04-08-2017, 10:52 PM
#108
Gets Weekends Off
Joined APC: Aug 2013
Posts: 541
Originally Posted by DALFA
Oh it's true. It's called the "Peach Corps". A company that made a $6 Billion profit last year is asking for volunteers because paying people $12 per hour ($18 on overtime, $24 on double time) is just too much.
04-09-2017, 04:08 AM
#109
Bent over by buybacks
Joined APC: Feb 2017
Posts: 485
Originally Posted by jratdl
Just so you know, I'm an Atlanta-based HQ/GO employee and I volunteered. The Peach Corps give us a chance to come to the front lines and help, although most of us are passing out food & water. I think it's a great opportunity for us to show that all of Delta cares about our customers.
For what it's worth, I also think that this week has shown us that we can't get away with under investing in IT, ACS, IFS, etc. If we want to be a serious airline, we have to make serious investment in our infrastructure.
For what it's worth, I also think that this week has shown us that we can't get away with under investing in IT, ACS, IFS, etc. If we want to be a serious airline, we have to make serious investment in our infrastructure.
Working for no pay to make rich guys richer. How naive can you be? Pass the kool-aid.
04-09-2017, 05:06 AM
#110
Gets Weekends Off
Joined APC: Jun 2015
Posts: 4,116
Originally Posted by StoneQOLdCrazy
If you're working for free, you're part of the problem (and frankly, being manipulated by unethical leadership). Did Ed or any executives work for free? Are they going to return stock buyback money, reduce their benefits or otherwise accept ownership of this mess? So far...crickets. The next memo from Ed will deflect responsibility, dazzle us with meaningless platitudes, and change the subject. Anyone want to bet he mentions the ME3 in his next memo?
Working for no pay to make rich guys richer. How naive can you be? Pass the kool-aid.
Working for no pay to make rich guys richer. How naive can you be? Pass the kool-aid.
what the individual employees do at this company to contribute to the operation.....and the burden their fellow employees and our customers bear, is in many cases in spite of management.....and not because of.
Since ron allens days.....when I had the occasion to become acquainted with fellow employees in varied parts of delta, I developed a huge appreciation for the kind of people we had around here. I concluded this airline functioned and succeeded for the most part in spite of senior management, and not because of.
it also occurred to me the employees deserved far better leadership than they had/have....
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