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-   -   Surface gets bad reviews - Consumer Reports (https://www.airlinepilotforums.com/delta/104654-surface-gets-bad-reviews-consumer-reports.html)

velosnow 08-10-2017 07:12 AM

Surface gets bad reviews - Consumer Reports
 
Forget about giving detailed FCRs just send this article in...

SAN FRANCISCO (Reuters) - The breakage rate for Microsoft Corp’s (MSFT.O) Surface devices is significantly worse than for other manufacturers' laptops and tablets, Consumer Reports said, adding that it was removing its "recommended" designation for Surface products.

Microsoft Surface devices fail on reliability: Consumer Reports | Reuters

MongoC5 08-10-2017 07:14 AM

Welp this just means we are getting refurbed Surface 4's...

Mongo

GogglesPisano 08-10-2017 07:43 AM

Stick a fork in it.



(Literally.)

Scoop 08-12-2017 03:33 AM

Microsoft disputes the study ....................... and I agree with Microsoft.

From the article:

"The non-profit publication surveyed 90,000 tablet and laptop owners and found that an estimated 25 percent of those with Microsoft Surface devices would be presented with “problems by the end of the second year of ownership,"

There is no way, and I mean not even a remote possibility that only 25% of users would have trouble in two years.

So Microsoft is correct - the study is bogus. :D

Scoop

DeadHead 08-12-2017 04:00 AM


Originally Posted by Scoop (Post 2409149)
Microsoft disputes the study ....................... and I agree with Microsoft.

From the article:

"The non-profit publication surveyed 90,000 tablet and laptop owners and found that an estimated 25 percent of those with Microsoft Surface devices would be presented with “problems by the end of the second year of ownership,"

There is no way, and I mean not even a remote possibility that only 25% of users would have trouble in two years.

So Microsoft is correct - the study is bogus. :D

Scoop

The study further revealed that the other 75% would be presented with problems by the end of the first year.

gzsg 08-12-2017 04:15 AM

I dare Apple to try and match the Surface's 6 minute spinning circle every time you wake it up.

My IPad doesn't even have that technology!

IPads are now funded for Q1 2018.

And I'm hearing we will have access to the internet in our cockpit to view hazardous weather like our passengers can in Q1 2027.

Sorry deadzoners. Good news is when you retire, you can fly a Cessna 172 immediately with all the latest technology we won't see for another decade.

freezingflyboy 08-12-2017 07:14 AM

My issue has never been with durability of the Surface. In my experience it handles the disgusted tosses onto the glareshield while waiting for apps to load rather well! :D

GogglesPisano 08-12-2017 07:37 AM


Originally Posted by freezingflyboy (Post 2409224)
My issue has never been with durability of the Surface. In my experience it handles the disgusted tosses onto the glareshield while waiting for apps to load rather well! :D

It's designed to be stared at, and rewards patience. Want to update Flight Deck Pro? First you must open it, then wait ....

... ok now you can hit the update icon ... then wait ....

... then you can check for updates ... then wait ... watch and stare -- NO YOU WILL NOT WALK AWAY FROM ME! YOU WILL WATCH ME DO THIS!!

then you must kindly request that it update ... NO YOU WILL NOT CLOSE OUT AND OPEN ANOTHER APP! YOU WILL WATCH ME UPDATE!

... repeat for Content Locker and Surface updates.:D

gloopy 08-12-2017 10:53 AM


Originally Posted by gzsg (Post 2409156)
IPads are now funded for Q1 2018.

Srsly?........

gzsg 08-12-2017 02:07 PM


Originally Posted by gloopy (Post 2409348)
Srsly?........

Yes. The Surface is nowhere near meeting our minimim level of safety.

IMO

BigHitterLlama 08-12-2017 02:37 PM


Originally Posted by gzsg (Post 2409466)
Yes. The Surface is nowhere near meeting our minimim level of safety.

IMO

But is it actually funded? 1Q fiscal or calendar?

Mesabah 08-12-2017 04:51 PM


Originally Posted by gloopy (Post 2409348)
Srsly?........

You have no choice, Foreflight doesn't work on windows.

gzsg 08-12-2017 05:38 PM


Originally Posted by BigHitterLlama (Post 2409480)
But is it actually funded? 1Q fiscal or calendar?

Yes..........

BigHitterLlama 08-12-2017 05:42 PM


Originally Posted by gzsg (Post 2409550)
Yes..........

Slow down. You can't give me all this info all at once. Dumb it down for me..........

Denny Crane 08-13-2017 12:02 AM

I've heard the same thing. But I also heard Delta is allowing MS to submit a follow on device bid...........

Denny

GogglesPisano 08-13-2017 05:33 AM


Originally Posted by Denny Crane (Post 2409641)
I've heard the same thing. But I also heard Delta is allowing MS to submit a follow on device bid...........

Denny

Good God......

Vincent Chase 08-13-2017 05:54 AM


Originally Posted by Denny Crane (Post 2409641)
I've heard the same thing. But I also heard Delta is allowing MS to submit a follow on device bid...........

Denny

So you're saying Microsoft is going to pull a Boeing?
This ought to be interesting.

Hank Kingsley 08-13-2017 07:05 AM


Originally Posted by gzsg (Post 2409156)
I dare Apple to try and match the Surface's 6 minute spinning circle every time you wake it up.

My IPad doesn't even have that technology!

IPads are now funded for Q1 2018.

And I'm hearing we will have access to the internet in our cockpit to view hazardous weather like our passengers can in Q1 2027.

Sorry deadzoners. Good news is when you retire, you can fly a Cessna 172 immediately with all the latest technology we won't see for another decade.

General aviation makes us look like the Wright brothers. Capt Steve is clueless.

gzsg 08-13-2017 08:50 AM


Originally Posted by Hank Kingsley (Post 2409738)
General aviation makes us look like the Wright brothers. Capt Steve is clueless.

It's just plain negligent that we don't have access to the internet in the cockpit.

We need the best tools available.

I guess the FAA (like the post office) is the hold up.

50 years of tradition uninterrupted by progress.

gloopy 08-13-2017 09:24 AM


Originally Posted by gzsg (Post 2409466)
Yes. The Surface is nowhere near meeting our minimim level of safety.

IMO

Sweet, so now define "funding".

Surplus 8GB iPad 2's or the new Pro?

velosnow 08-13-2017 09:53 AM


Originally Posted by gloopy (Post 2409822)
Sweet, so now define "funding".

Surplus 8GB iPad 2's or the new Pro?

My hope is cash allowance and a minimum requirement to be met for spec. Choose your own, download necessary apps and carry on.

I carry my laptop with me also (photographer also) so I'd looooove to have one device (iPad pro) to do it all on the road.

Denny Crane 08-13-2017 11:28 AM


Originally Posted by GogglesPisano (Post 2409681)
Good God......


Originally Posted by Vincent Chase (Post 2409689)
So you're saying Microsoft is going to pull a Boeing?
This ought to be interesting.

I don't think MS's bid has much of a chance of succeeding.....at least from what I've heard.

Denny

BigHitterLlama 08-13-2017 12:19 PM


Originally Posted by Denny Crane (Post 2409893)
I don't think MS's bid has much of a chance of succeeding.....at least from what I've heard.

Denny

Let's hope

notEnuf 08-13-2017 12:54 PM

Bring back "bring your own iPad" now. The thing just gets worse with every update. The busy spinning wheel of life wasted indicator is my new screensaver......or is it just still busy???

Mesabah 08-13-2017 01:32 PM


Originally Posted by velosnow (Post 2409835)
My hope is cash allowance and a minimum requirement to be met for spec. Choose your own, download necessary apps and carry on.

I carry my laptop with me also (photographer also) so I'd looooove to have one device (iPad pro) to do it all on the road.

The best option is BYOD(because privacy) with the new iPad pro with iOS 11. This is very very close to a complete laptop replacement.



Also, to gszg's point, we should have access to not only weather, but the performance, and dispatch functions that a tablet can do. There is no reason we should have to look at paper charts to find performance data, driftdown speeds, holding data, etc. We should also be able to do any manual weight, and balance calculations automatically on the iPad. All this stuff is currently available for GA years ago.

Hank Kingsley 08-13-2017 03:06 PM

If you can reduce training to what it has become, with the FAA's blessing. Why can't you give us tools that have been available for years. Follow the money.

Vincent Chase 08-14-2017 01:54 PM


Originally Posted by Hank Kingsley (Post 2410010)
If you can reduce training to what it has become, with the FAA's blessing. Why can't you give us tools that have been available for years. Follow the money.

Stop making sense.

Please.

Just stop.

OldFlyGuy 08-15-2017 06:17 AM


Originally Posted by Denny Crane (Post 2409893)
I don't think MS's bid has much of a chance of succeeding.....at least from what I've heard.

Denny

If true, I hope its a true competition of products and suitability. I don't think that happened with the Surface decision. Didn't we hear Mr Anderson thought Apple stuff was too expensive and weren't we a Microsoft corporate partner? And.. that was why we didn't get IPads in the first place? Now after 2 Surfaces and 2 funky mounts we are going to a hard mount.. and an IPad.. like should have been done day one.. OK, basic question to anyone who knows: Who gets a bonus for this equine excrement? OFG

GogglesPisano 08-15-2017 06:20 AM


Originally Posted by OldFlyGuy (Post 2410872)
Now after 2 Surfaces and 2 funky mounts we are going to a hard mount.. and an IPad.. like should have been done day one.. OK, basic question to anyone who knows: Who gets a bonus for this equine excrement? OFG

What boggles the mind is that it took this long. Classic sunk-cost fallacy.

Gunfighter 08-15-2017 06:11 PM


Originally Posted by Mesabah (Post 2409969)
The best option is BYOD(because privacy) with the new iPad pro with iOS 11. This is very very close to a complete laptop replacement.



Also, to gszg's point, we should have access to not only weather, but the performance, and dispatch functions that a tablet can do. There is no reason we should have to look at paper charts to find performance data, driftdown speeds, holding data, etc. We should also be able to do any manual weight, and balance calculations automatically on the iPad. All this stuff is currently available for GA years ago.

The downside of BYOD is it shifts the burden for ongoing hardware support to the pilot. I'd rather have the company carry that responsibility. Besides, what is to keep the company from treating the EFB like uniforms?


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