Go Back  Airline Pilot Central Forums > Airline Pilot Forums > Major > Delta
Bogus Aspects of XCM Listing on OA >

Bogus Aspects of XCM Listing on OA

Notices

Bogus Aspects of XCM Listing on OA

Old 03-27-2019, 11:28 AM
  #1  
Gets Weekends Off
Thread Starter
 
zippinbye's Avatar
 
Joined APC: Jun 2015
Position: 320/A
Posts: 868
Default Bogus Aspects of XCM Listing on OA

Did anybody else get stung by inability to list XCM on Southwest last Sunday (3/24)?

As far as I could determine, My ID Travel and Southwest could not establish connectivity, so anybody that wanted to list on WN was out of luck. Desperately needing a "plan B" for later that day, my attempts to list began at about 07:00 Pacific, and continued for hours: Each time, the "submit" button lead to a message something like: "backend connectivity error, unable to complete listing. Please try again later."

My F/O an I naively went to the departure podium in LAX, only to be told that no human at the airport could list us for the flight. We watched a 737 with plenty of seats push back without us.

Two points (this is a pet peeve of mine) 1: What happened to captain's authority over the jumpseat?
2) What happened to the "reciprocal" in reciprocal jumpseat? If "Airline X" (pretty much all of them except Delta and Alaska) demands prelisting for jumpseats and "airline Y" (AS, DL and the few others) allow an OA pilot to walk up to the podium, where is the reciprocity? Special hoops to jump through for many, versus a simple, common sense path to getting a ride jumpseat on a very few!

Shouldn't there be a back-up plan if a technology disallows making a listing?

Sure, this is fresh on my mind mainly because it cost me one half of Sunday with my family (a real QOL issue), but it has implications that could lead to missed trips. As commuting is a dynamic set of circumstances, it's rare to follow the original path of intention. Are we satisfied that ALPA allowed mandated XCM listing to become the new normal, while our own carrier still does things they way they should be done?
zippinbye is offline  
Old 03-27-2019, 11:33 AM
  #2  
Gets Weekends Off
 
captainchipotle's Avatar
 
Joined APC: Apr 2009
Position: Off the magenta line
Posts: 138
Default

Totally agree. Captains authority and Jumpseat reciprocal agreements should be readily available to assist in these scenarios.

I was commuting a few months ago and AA pilots couldn’t jump on SWA either and one of them had to buy a ticket.
captainchipotle is offline  
Old 03-27-2019, 11:35 AM
  #3  
Gets Weekends Off
 
Joined APC: Jun 2015
Posts: 1,631
Default

Originally Posted by zippinbye View Post
Did anybody else get stung by inability to list XCM on Southwest last Sunday (3/24)?

As far as I could determine, My ID Travel and Southwest could not establish connectivity, so anybody that wanted to list on WN was out of luck. Desperately needing a "plan B" for later that day, my attempts to list began at about 07:00 Pacific, and continued for hours: Each time, the "submit" button lead to a message something like: "backend connectivity error, unable to complete listing. Please try again later."

My F/O an I naively went to the departure podium in LAX, only to be told that no human at the airport could list us for the flight. We watched a 737 with plenty of seats push back without us.

Two points (this is a pet peeve of mine) 1: What happened to captain's authority over the jumpseat?
2) What happened to the "reciprocal" in reciprocal jumpseat? If "Airline X" (pretty much all of them except Delta and Alaska) demands prelisting for jumpseats and "airline Y" (AS, DL and the few others) allow an OA pilot to walk up to the podium, where is the reciprocity? Special hoops to jump through for many, versus a simple, common sense path to getting a ride jumpseat on a very few!

Shouldn't there be a back-up plan if a technology disallows making a listing?

Sure, this is fresh on my mind mainly because it cost me one half of Sunday with my family (a real QOL issue), but it has implications that could lead to missed trips. As commuting is a dynamic set of circumstances, it's rare to follow the original path of intention. Are we satisfied that ALPA allowed mandated XCM listing to become the new normal, while our own carrier still does things they way they should be done?
That’s a bummer situation.
Southwest is SWAPA, not ALPA. I’m sure if you forwarded your situation particulars to the jumpseat committee they might be able to highlight the problem across high level channels and begin to prevent this from happening again.
Planetrain is offline  
Old 03-27-2019, 12:37 PM
  #4  
Gets Weekends Off
 
Joined APC: Apr 2018
Posts: 3,144
Default

Originally Posted by Planetrain View Post
That’s a bummer situation.
Southwest is SWAPA, not ALPA. I’m sure if you forwarded your situation particulars to the jumpseat committee they might be able to highlight the problem across high level channels and begin to prevent this from happening again.

Agree whole heartedly.....Capt authority should be able to prevail in Zippinbye's situation where he could have flowed to the back. If, however, it was for a jumpseat in the cockpit, that might be more complicated due to CASS. Every once in a while shiznit happens.....no need to go nuclear....even Delta's jumpseat listing was inop a couple of weeks ago(might even have included all NR) if I remember correctly

The "no nuclear" perception comes from my experience years ago at Delta. Ron Allen prohibited jumpseats to other carriers however, numerous other carriers graciously extended jumpseats to me(and all Delya pilots) since they recognized that it wasn't the Delta pilots fault. It was the intransigence of management that led to the problem. With enough effort DAL ALPA was able to get the Delta jumpseat policy changed.

Thank you ALPA!
Buck Rogers is offline  
Old 03-27-2019, 12:51 PM
  #5  
Rodeo clown
 
Joined APC: Feb 2017
Position: Tractor seat
Posts: 703
Default

I’m still getting the same error regarding backend system as I try to look at even buying Zed tickets to places we don’t fly, which leads to two points:

1) Our international flying ought to grow so I don’t have to look at Zed fares to places like PPT, and

2) There ought to be robust reliability for interline travel, ESPECIALLY for commuting crew, with non technology dependent backup procedures.
Funk is offline  
Old 03-28-2019, 04:01 AM
  #6  
Gets Weekends Off
 
Navmode's Avatar
 
Joined APC: Aug 2013
Posts: 774
Default

Originally Posted by Planetrain View Post
That’s a bummer situation.
Southwest is SWAPA, not ALPA. I’m sure if you forwarded your situation particulars to the jumpseat committee they might be able to highlight the problem across high level channels and begin to prevent this from happening again.
The dumbest thing about myidtravel is that it’s completely superfluous. The agents still have to check you in and verify CASS, so there’s exactly zero benefit.
Navmode is offline  
Old 03-28-2019, 04:36 AM
  #7  
Gets Weekends Off
 
Joined APC: Dec 2010
Position: 320B
Posts: 369
Default

Originally Posted by Navmode View Post
The dumbest thing about myidtravel is that it’s completely superfluous. The agents still have to check you in and verify CASS, so there’s exactly zero benefit.
It was really nice when FlightCrewTools worked for about 2 months. You could make a listing in about 10 seconds. Then Lufthansa caught wind of someone actually improving their UI and put the kaibash on it.
Bert Sampson is offline  
Old 03-28-2019, 04:42 AM
  #8  
Gets Weekends Off
 
Joined APC: Apr 2018
Posts: 3,144
Default

Last time that I jumped on AA and I had not prelisted, it took about 75 keystrokes to make it happen. When I was prelisted the keystrokes were minimal. Funny, the gate agents think there job is to take care of the paying customers. In days of yore, there used to be 3 or 4 gate agents dispatching every flight. Sometimes these days I have boarded a flight where there is only 1 gate agent.

I know, I know....shut up granpa... it still does t make sense.
Buck Rogers is offline  
Old 03-28-2019, 07:36 AM
  #9  
Gets Weekends Off
 
Joined APC: Jun 2014
Posts: 143
Talking

Couldn’t list on SWA recently, went to gate with a big bag of M&M’s to the gate for the agent....bingo it worked. By the way they were peanut M&M’s
Shakinthefat is offline  
Old 03-28-2019, 07:43 AM
  #10  
Gets Weekends Off
 
Joined APC: Apr 2018
Posts: 3,144
Default

Originally Posted by Shakinthefat View Post
Couldn’t list on SWA recently, went to gate with a big bag of M&M’s to the gate for the agent....bingo it worked. By the way they were peanut M&M’s

Oh no ...now you've done it! Stand by for 5 pages of incoming explaining how they are just doing their jobs and you shouldn't have to "bribe them" to do their jobs...and if we had a real union,....and ALPA....and ...and...the inhumanity of it all !


Relax all.....just a little sarcastic humor( from previous experience)


But it does work like la charm....I go to Sams and get the big box of 24 and I'm always prepared as a commuter....usually have 2 varieties just in case they are on a diet(as if any of it would be on a diet)
Buck Rogers is offline  
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
vyperdriver
Delta
31
08-15-2022 10:04 AM
sandlapper223
Major
13
10-05-2017 04:15 PM
LeineLodge
American
55
12-16-2013 02:21 PM
texaspilot76
American
6
06-28-2013 11:37 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Thread Tools
Search this Thread
Your Privacy Choices