at6d

Had jumpseaters from a variety of companies this last trip, including Compass, SkyWest, United, Allegiant, and Ameriflight (cabin). Not one issue between them.

I’m hoping this gets resolved quickly; we don’t want to leave any commuters behind.

Vincent Chase

As a regular commuter on SWA, I can say I've seen a lot more walks from SWA pilots than pretty much any other carrier's.


Thank you, SWA guys! And please forgive the inane comments by Douche.

gloopy

Have only done it a couple times on SWA but everyone was always very accommodating. I think SWA pilots have a very good reputation not only for JS hospitality but for protecting the benefit for everyone.

The only issue I even see ppl raising here is with the company side of things WRT their I.T. (glass houses for everyone on that amirite) so it falls on all of us to watch the watchers and push back on incompetent and burdensome company created interface issues.

Listing online is fine if the process is fast and easy (its not) and if its extremely reliable (its not) and if, at the very least, when its not working there is a no hassle manual backup that gate agents are trained on and instructed to do as a job description (not there yet but this is what we need to be striving for).

With the advent and system wide proliferation of CASS there's no reason for things to be any harder and take any longer than they used to. If the nature of the online interface is such that they just can't get it where it needs to be, then revert to walk up like we all used to do and how many carriers still do. We can't let the asinine modern zeitgeist of "if its not on the cloud it doesn't exist" to chip away at one of the hardest fought, paid for and won benefits in the entire industry.

VIRotate

It used to be walk up to the gate and list. Not sure why the step backward. Annoying to say the least.

at6d

Same with American, Vee.

Meow1215

To AA’s credit you can still walk up the gate during an outage. I believe that is the desire from ALPA if WN wants stay with MIDL. It’s needs an acceptable backup.

e6bpilot

WN on/offline commuter here. I cannot agree more with the sentiment above that the loss of the walk up jumpseat is a travesty, especially given the technology issues we have had since switching to the new res system.
I have bugged our jumpseat folks about it multiple times and they assure me something is in the works. We shall see. Thanks for the hospitality and forgiveness in the meantime. If you ever have trouble listing and you are on one of my flights, I will burn a buddy pass to get you listed and on, so please try to find the pilots in a time critical situation.