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Old 04-03-2020, 10:33 AM
  #1  
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Default March time cards

How many pilots have their time card incorrect or still showing open on it? Mine has a trip that stills show open and it's not even a complicated reroute trip. It is shorting pay on the April 15th check now. I heard heard a lot of people have a similar situation that is causing them not to get the greenslip pay correctly(because they are below the trigger now due to incorrect time card). Good luck getting all this corrected on future paychecks..Scheduling just says we have one guy handling all the pay and he is about 4 weeks behind.
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Old 04-03-2020, 12:14 PM
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Pilot assist has the email for reroute Pay issues.

For rotation guarantee issues call scheduling directly (straight from them) to resolve issues. I called today and it was a 15 minute hold wait for a 2 minute fix (missing credit on a 23K dropped trip). They were very nice and it was a non-issue.
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Old 04-03-2020, 04:58 PM
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Originally Posted by Jaww View Post
Pilot assist has the email for reroute Pay issues.

For rotation guarantee issues call scheduling directly (straight from them) to resolve issues. I called today and it was a 15 minute hold wait for a 2 minute fix (missing credit on a 23K dropped trip). They were very nice and it was a non-issue.
I really have to give scheduling credit. I've dealt with them waaaaay more than normal over the past few weeks and they have all been very pleasant to work with, even when showing them where they messed up.
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Old 04-03-2020, 06:20 PM
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Originally Posted by Jaww View Post
Pilot assist has the email for reroute Pay issues.

For rotation guarantee issues call scheduling directly (straight from them) to resolve issues. I called today and it was a 15 minute hold wait for a 2 minute fix (missing credit on a 23K dropped trip). They were very nice and it was a non-issue.
I thought scheduling wasn’t working these or taking calls on it until the “ one guy “ got to it on his list?
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Old 04-03-2020, 06:28 PM
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Call Scheduling — lol.

If only we could send them an email and have a response a few days later. Phone calls are so 1990’s.
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Old 04-03-2020, 06:37 PM
  #6  
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Originally Posted by GogglesPisano View Post
Call Scheduling — lol.

If only we could send them an email and have a response a few days later. Phone calls are so 1990’s.
I was on hold today for about 30 minutes (playing games on my computer so the time wasn't wasted ) when the CNO system called me to notify me of the change I was calling about. Too funny!

I agree about the email. I'd feel better if I could just send it and forget it. Check back a few days later.
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Old 04-03-2020, 07:13 PM
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Ok, tried the crew assist app and they told me to pound sand...in a few more words, 4 weeks and all etc..

So ...there is that. Really irritates me though, something about doing the work for you when they needed me and not getting paid for it on time...anyone know when the deadline to have a trip closed on the time card for it to be paid for the 15th?
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Old 04-03-2020, 07:15 PM
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God forbid you don’t respond on short call or 23K. You’re “out of position.”

But short your timecard and want it fixed — expect to be on hold for 2 hours.
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Old 04-03-2020, 07:22 PM
  #9  
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Yep, they would poop a brick if not in position. I just wonder if it’s calculated. It’s a greenie that ended the 30th. How much would they save if they pushed all the green slips flown the last 5 days of the month out til the May 15th pay period?
Or am I just being paranoid...probably!
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Old 04-03-2020, 07:27 PM
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Here is the automated email reply from the one dude in charge.

“Due to the high volume of reroutes at this time, please allow up to 3 weeks for the processing of reroute pay to take place. If you are in need of rotation guarantee, the scheduling department would be the correct point of contact.”
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