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Originally Posted by Planetrain
(Post 3727243)
NPS is important to all of us who want this place to last and remain a revenue premium powerhouse. If you see how our most profitable customer has shifted from the *vanishing* business traveler to boomer/karen-with-the-cash premium leisure traveler, you would recognize this is important to all of us.
If I were a competitor, the first thing I would wish for after we passed this latest contract would be that some unlikable fellow like PB would lie/cheat/steal and “reinterpret” to “save money”. I didn’t stop going above and beyond because I don’t care about our long-term performance but because I realized management does not. Plenty of newbies wear their rose colored glasses - at least for a while. Plenty will also fly with Trip and sip from his kool aide chalice. But most of the pilot group is wise enough to see what’s happening. And when company policies and “interpretations” have such wide effect, the odds that each individual will be negatively affected by wage theft, sick leave harassment, etc, go way up. In a few years at the rate the company is simultaneously hiring and violating the contract, we’re gonna be just like American. If you have friends there, you already know how much we don’t want that. |
Originally Posted by blue vortex
(Post 3727256)
I think this is well put, this company truly is EVERYBODY and requires effort from all to stay on top. It's not just Ed's baby, it's all of ours. Otherwise we end up like AA where nobody does give a ****. They've dragged each other down.
I think most pilots do exlemplify the Delta Difference and agree with the philosophy. There just a few "Breezy" outliers out there. " |
Happy Thanksgiving
Whether you're at home enjoying well deserved time off with family or out there operating, I hope you all have a Happy Thanksgiving 🦃
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Originally Posted by CBreezy
(Post 3727282)
I went back to being a "brand ambassador" as soon Day we signed the contract. But I've never seen a management group act so toxically, almost in retribution for having to enact the contract or maybe a grudge from all the bad press. Either way, this is the only thing I know they care about. So I'm not doing it. If their precious brand is so important, they can treat their employees with respect and not contempt
LOL, have a great holiday. Make sure you say goodbye to your guests at the door though! |
Originally Posted by CBreezy
(Post 3727111)
And having flown Delta, AA, United and Southwest in the last year, I can assure you no one says. "well gee, the pilots didn't stand in the door and let me inflate their ego?! I'll never fly this company again!"
But assuming they do care as you insinuate, management's pay is much more connected to repeat business than ours. So technically, unlike your passive aggressive response, your logic would mean that management WOULD actually care. The only part of our pay that is directly connected to ticket sales is profit sharing. |
Today is supposed to be a day of Thanksgiving. Would it be too much to ask to stop the b@@tching and find something to be positive about re work/employer for just 1 day?
Probably. |
Originally Posted by Buck Rogers
(Post 3727389)
Today is supposed to be a day of Thanksgiving. Would it be too much to ask to stop the b@@tching and find something to be positive about re work/employer for just 1 day?
Probably. Happy Thanksgiving to everyone. |
Originally Posted by Buck Rogers
(Post 3727389)
Today is supposed to be a day of Thanksgiving. Would it be too much to ask to stop the b@@tching and find something to be positive about re work/employer for just 1 day?
Probably. |
Originally Posted by CBreezy
(Post 3727282)
I went back to being a "brand ambassador" as soon Day we signed the contract. But I've never seen a management group act so toxically, almost in retribution for having to enact the contract or maybe a grudge from all the bad press. Either way, this is the only thing I know they care about. So I'm not doing it. If their precious brand is so important, they can treat their employees with respect and not contempt
If they aren’t willing to abide by the deal they agreed to and if they expect me to go to work and go above and beyond what’s required in our manuals then they are sorely mistaken. This is no different than any other job. Treat me well, I’ll go the extra mile for you and your company. Don’t and I won’t. There’s a lot about the pilot culture here that has changed and will continue to change. For the better in my opinion. Delta (and the whole industry) is hiring predominantly civilian pilots now. And a whole bunch of us (the 300-500 hours of turbine time phenomenas notwithstanding) have spent 5-10 years at the regionals getting absolutely crapped on. Furloughed. Generally mistreated. We know this is just a job. It’s a good job, but it’s just a job. Why do extra for a company that won’t do extra for you? |
Originally Posted by chrisreedrules
(Post 3727436)
Delta doesn’t care about any of us. They’ll furlough in a second if they have to and not think twice. This is just a job. Show up. Do your thing. Go home. The worst people here are the ones who make working here part of their personal identity. You all know exactly the type I’m talking about.
If they aren’t willing to abide by the deal they agreed to and if they expect me to go to work and go above and beyond what’s required in our manuals then they are sorely mistaken. This is no different than any other job. Treat me well, I’ll go the extra mile for you and your company. Don’t and I won’t. There’s a lot about the pilot culture here that has changed and will continue to change. For the better in my opinion. Delta (and the whole industry) is hiring predominantly civilian pilots now. And a whole bunch of us (the 300-500 hours of turbine time phenomenas notwithstanding) have spent 5-10 years at the regionals getting absolutely crapped on. Furloughed. Generally mistreated. We know this is just a job. It’s a good job, but it’s just a job. Why do extra for a company that won’t do extra for you? |
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