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New sky miles program

Old 09-14-2023, 12:09 AM
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Default New sky miles program

Lot of people seem upset about the upcoming changes based on feedback from social media outlets. Thoughts?
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Old 09-14-2023, 12:59 AM
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Originally Posted by samimifs View Post
Lot of people seem upset about the upcoming changes based on feedback from social media outlets. Thoughts?
I canít even go in a sky club anymore. Why would I care about this?
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Old 09-14-2023, 01:36 AM
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Originally Posted by samimifs View Post
Lot of people seem upset about the upcoming changes based on feedback from social media outlets. Thoughts?
Upset? On social media?! Oh then it must be serious 😲 /s
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Old 09-14-2023, 02:07 AM
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Originally Posted by samimifs View Post
Lot of people seem upset about the upcoming changes based on feedback from social media outlets. Thoughts?
Does "lots of people" translate to basic economy passengers? You won't see any fare paying D1 customers complaining. I'm also glad to see the move towards spend instead of miles. $ pay more PS than milage runs on cheap tickets.
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Old 09-14-2023, 04:59 AM
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Hi all,

If you'll allow me, lurker aviation geek and Diamond Medallion / 1 Million Miler here. Finally saw a thread I could provide substantive input on.

The summary of the changes is:
1. Medallion status qualification will be based only on dollars spent. Distance and/or flight segments flown no longer matter
2. Access to the Sky Clubs via credit cards will be heavily restricted unless you spend a minimum of $75k on the card

There is a lot of vitriol on social media (surprise, surprise). Most of it appears to be coming from three groups:
1. Those who had inflated status for the last several years due to pandemic-related extensions
2. People who bought into the social media-influenced frenzy of free food and booze in the Sky Club via a credit card, and were using it as a free cafeteria and bar
3. Business travelers who have to use a company card and/or won't travel/spend enough to hit the new limits

To one poster's point, your D1 flying passenger (and other high spenders) will not be impacted by these changes and will actually see a more positive travel experience in the form of lighter crowds in the clubs. ATL and JFK are the absolute worst...I am sure you have seen the lines outside.

My own take is that this is a lot of noise and hyperbole venting into the Internet but in reality is much ado on nothing. Item #3 above is the only one which might be slightly worrisome. Presumably Virginia Ave. has run the numbers and knows which customers may defect and is willing to accept that. They have made similar changes over the years with similar effect, though this one is by far the biggest. I can't imagine they would implement a scenario that puts the storied "Amex renumeration" at risk. That being said, it's easy for me to say as the changes won't impact me, and I welcome them.

I hope this was helpful. Thanks for allowing me into your space and I hope you didn't find it intrusive. And also, a big thank you to each of you for everything that you do to get us where we're going.
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Old 09-14-2023, 05:02 AM
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I'd love to see the math behind this:

They are effectively choosing to anger a large number of people who spend small amounts of money to placate a much smaller group of people that spends a lot.

I'm sure they have the stats to back this up, but it definitely seems like a gamble to some extent.
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Old 09-14-2023, 05:33 AM
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Originally Posted by 32LatT10 View Post
Hi all,

If you'll allow me, lurker aviation geek and Diamond Medallion / 1 Million Miler here. Finally saw a thread I could provide substantive input on.

The summary of the changes is:
1. Medallion status qualification will be based only on dollars spent. Distance and/or flight segments flown no longer matter
2. Access to the Sky Clubs via credit cards will be heavily restricted unless you spend a minimum of $75k on the card

There is a lot of vitriol on social media (surprise, surprise). Most of it appears to be coming from three groups:
1. Those who had inflated status for the last several years due to pandemic-related extensions
2. People who bought into the social media-influenced frenzy of free food and booze in the Sky Club via a credit card, and were using it as a free cafeteria and bar
3. Business travelers who have to use a company card and/or won't travel/spend enough to hit the new limits

To one poster's point, your D1 flying passenger (and other high spenders) will not be impacted by these changes and will actually see a more positive travel experience in the form of lighter crowds in the clubs. ATL and JFK are the absolute worst...I am sure you have seen the lines outside.

My own take is that this is a lot of noise and hyperbole venting into the Internet but in reality is much ado on nothing. Item #3 above is the only one which might be slightly worrisome. Presumably Virginia Ave. has run the numbers and knows which customers may defect and is willing to accept that. They have made similar changes over the years with similar effect, though this one is by far the biggest. I can't imagine they would implement a scenario that puts the storied "Amex renumeration" at risk. That being said, it's easy for me to say as the changes won't impact me, and I welcome them.

I hope this was helpful. Thanks for allowing me into your space and I hope you didn't find it intrusive. And also, a big thank you to each of you for everything that you do to get us where we're going.
Wow, thanks for providing input based on a passengers view point. Some pilots on these chats think they know everything about everything. Refreshing to see other input.
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Old 09-14-2023, 05:37 AM
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Originally Posted by lake View Post
Wow, thanks for providing input based on a passengers view point. Some pilots on these chats think they know everything about everything. Refreshing to see other input.
Its not my fault for being awesome.
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Old 09-14-2023, 05:42 AM
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Originally Posted by Jaxs170 View Post
I'd love to see the math behind this:

They are effectively choosing to anger a large number of people who spend small amounts of money to placate a much smaller group of people that spends a lot.

I'm sure they have the stats to back this up, but it definitely seems like a gamble to some extent.
HVCís are all that delta cares about. Really the only thing any premium airline should care about. So when Covid hit and everyone and their mother got platinum Amex cards, overcrowded lounges worse than airport restaurants, had platinum status for flying so little etc. it only hurts your loyal HVC experience.

I view this as a positive change for the people who matter the most. Because fact is outside of HVCís, all it becomes is a fare finding hunt for passengers. Sure some will pay 50$ more for the experience or free Wi-Fi etc. but most wonít go above and beyond the costs like HVCís do regularly.

plus, this was just copying what AA already did. We didnít really revolutionize anything here. This is the way the industry is moving. You donít want your premium products watered down and ****ing off the truly elite passengers and HVCís who regularly pay to fly on us, or AA, or UA. Thatís just how I look at it.

of course people will be ****ed their platinum is going to turn into silver and gold, which is where they really should be anyways.
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Old 09-14-2023, 05:42 AM
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Originally Posted by 32LatT10 View Post
Hi all,

If you'll allow me, lurker aviation geek and Diamond Medallion / 1 Million Miler here. Finally saw a thread I could provide substantive input on.

The summary of the changes is:
1. Medallion status qualification will be based only on dollars spent. Distance and/or flight segments flown no longer matter
2. Access to the Sky Clubs via credit cards will be heavily restricted unless you spend a minimum of $75k on the card

There is a lot of vitriol on social media (surprise, surprise). Most of it appears to be coming from three groups:
1. Those who had inflated status for the last several years due to pandemic-related extensions
2. People who bought into the social media-influenced frenzy of free food and booze in the Sky Club via a credit card, and were using it as a free cafeteria and bar
3. Business travelers who have to use a company card and/or won't travel/spend enough to hit the new limits

To one poster's point, your D1 flying passenger (and other high spenders) will not be impacted by these changes and will actually see a more positive travel experience in the form of lighter crowds in the clubs. ATL and JFK are the absolute worst...I am sure you have seen the lines outside.

My own take is that this is a lot of noise and hyperbole venting into the Internet but in reality is much ado on nothing. Item #3 above is the only one which might be slightly worrisome. Presumably Virginia Ave. has run the numbers and knows which customers may defect and is willing to accept that. They have made similar changes over the years with similar effect, though this one is by far the biggest. I can't imagine they would implement a scenario that puts the storied "Amex renumeration" at risk. That being said, it's easy for me to say as the changes won't impact me, and I welcome them.

I hope this was helpful. Thanks for allowing me into your space and I hope you didn't find it intrusive. And also, a big thank you to each of you for everything that you do to get us where we're going.
Thanks for sharing that! Cheers!
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