| zippinbye |
07-28-2024 08:48 AM |
Why Can't We Throw Microsoft Under The Bus?
Once again, I'm witnessing an all-in, total obsession of all things Microsoft. I'm far removed from the front lines, on an extended summer vacation, so I do pretend to understand everything that's going on. But the current rhetoric harkens back to the days of our first EFB. For those that didn't have the "fun" of experiencing the gem that was the M.S. Surface tablet, Delta was bound and determined to make the thing work, while the rest of the universe enjoyed worry-free ops with a proven competitor. How many iterations did we go through, perhaps three? "2.1 will be awesome, bugs and freezing will be solved, etc., etc." The screen was great for the day, but glitches and poor performance were the baseline for a normal day. I once saw three out of four flame-out on a long range flight. Complaints were less than one might assume, just because we were all so grateful to shed the requirement of paper revisions and/or several commuting pilots’ worth of load capacity (Jepp ship sets). In the end, there was never any back-peddling or explanation of how the Surface became less-than-awesome. We simply got iPads.
I have yet to see any Delta-attributed statements casting aspersions on M.S. for our current IT woes, but we are hitting Crowdstrike pretty hard. Today's internal headline features their name in large font.
I'm not tech-savy in the least, but I bought into Steve Jobs famous quote: "it just works." I simply don't understand the concept of waxing and polishing a turd. I'm not suggesting that Cupertino offers an overall solution to our widespread reliance an entity that isn't taking us to the forefront of IT functionality, but aren't other avenues worth looking down?
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