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Old 02-18-2019, 05:03 AM
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Default Endeavor Economy Class

Enjoyed another seat in the last row on two commutes recently. Open First and Comfort+.

Gate agents have conflicting data and some are assigning Endeavor pilots seats in the back, even on commutes, even when not in uniform.

Any ETA on fixing this? It's getting worse, not better at the moment IMO.
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Old 02-18-2019, 05:05 AM
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Don't worry. Delta IT is on it.
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Old 02-18-2019, 05:26 AM
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Originally Posted by preflight View Post
Enjoyed another seat in the last row on two commutes recently. Open First and Comfort+.

Gate agents have conflicting data and some are assigning Endeavor pilots seats in the back, even on commutes, even when not in uniform.

Any ETA on fixing this? It's getting worse, not better at the moment IMO.
If a gate agent is skipping you for upfront seats when you're non-revving, then ask for a supervisor or red coat. That's not okay. Either your airport doesn't get it, or you're getting some poorly trained agents.

If you're assigned in the back on a positive space and there are open seats up front, ask the gate agent whether they would move you up front. As long as there aren't more upgrade requests than seats, then they usually will, though that's at their whim.

If the gate agent won't move you up front on a positive space and there are still open seats, then you could ask the front FA nicely. If it's our metal, then they're usually cool with it.

Also, this whole situation sucks. I already have twenty dollars on "there won't be a fix."
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Old 02-18-2019, 05:44 AM
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Originally Posted by ninerdriver View Post
If a gate agent is skipping you for upfront seats when you're non-revving, then ask for a supervisor or red coat. That's not okay. Either your airport doesn't get it, or you're getting some poorly trained agents.

If you're assigned in the back on a positive space and there are open seats up front, ask the gate agent whether they would move you up front. As long as there aren't more upgrade requests than seats, then they usually will, though that's at their whim.

If the gate agent won't move you up front on a positive space and there are still open seats, then you could ask the front FA nicely. If it's our metal, then they're usually cool with it.

Also, this whole situation sucks. I already have twenty dollars on "there won't be a fix."
Until we are back on a positive space upgrade list and that list is cleared before the nonrev list it’s not fixed.
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Old 02-18-2019, 05:52 AM
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Originally Posted by flydiamond View Post
Until we are back on a positive space upgrade list and that list is cleared before the nonrev list it’s not fixed.
Does the contract say something about treating the removal of something that has been done a certain way for a long time as a benefit loss?
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Old 02-18-2019, 08:07 AM
  #6  
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Originally Posted by preflight View Post
Enjoyed another seat in the last row on two commutes recently. Open First and Comfort+.

Gate agents have conflicting data and some are assigning Endeavor pilots seats in the back, even on commutes, even when not in uniform.

Any ETA on fixing this? It's getting worse, not better at the moment IMO.
When you say commutes, are you talking non-rev or positive space DH?
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Old 02-18-2019, 08:26 AM
  #7  
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This is industry lagging and disturbing. You need to attack this before it spreads to the rest of the industry.
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Old 02-18-2019, 09:43 AM
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Originally Posted by captive apple View Post
This is industry lagging and disturbing. You need to attack this before it spreads to the rest of the industry.
Wanna help? This applies to you guys on the DL side, too.
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Old 02-18-2019, 12:05 PM
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Originally Posted by ninerdriver View Post
Wanna help? This applies to you guys on the DL side, too.
The DL pilots already helped enough with our upgrade priority....
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Old 02-18-2019, 12:08 PM
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Don’t you just love a middle seat in the back when your deadheading or commuting while an OAL offline pilot sits in premium?
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