Any "Latest & Greatest" about Endeavor?
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Joined APC: Mar 2013
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Joined APC: Oct 2017
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It's possible we have more management infrastructure than non-wo's but many of our back office functions are now supported directly by Delta, which is a cost reduction vs non-wholly owns. Without seeing some detailed HR reports I doubt very highly you could make any sort of educated cost comparison. And if you were that adept at analyzing staffing numbers on intuition you wouldn't be a pilot.
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Joined APC: Sep 2009
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Quoted for truth. Technological improvements like CATE can’t make up for a lack of warm bodies to answer phones. The hold time during IROPs remains completely unacceptable.
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As far as IROPs, no carrier in the world has enough personnel on hand to truly handle an IROP. Most opcenters have way too many people on hand during normal ops, and nowhere near enough when things go down, just ask DAL re April of last year. Until we improve our automation or develop faster on demand workforce scalability, that is our reality.
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I must have missed the part where you were with me during all of my experiences. Some of us have interned, worked and participated in industry groups well outside of the front end of the aircraft. This industry wasn’t always an open door to cockpit positions.
As far as IROPs, no carrier in the world has enough personnel on hand to truly handle an IROP. Most opcenters have way too many people on hand during normal ops, and nowhere near enough when things go down, just ask DAL re April of last year. Until we improve our automation or develop faster on demand workforce scalability, that is our reality.
As far as IROPs, no carrier in the world has enough personnel on hand to truly handle an IROP. Most opcenters have way too many people on hand during normal ops, and nowhere near enough when things go down, just ask DAL re April of last year. Until we improve our automation or develop faster on demand workforce scalability, that is our reality.
I noticed today, CATE did a pretty good job at the start of the IROP. By late afternoon it was just chaos as usual. Hire 20-30 more schedulers. Dedicated base schedulers so people running business as usual down in Atlanta aren’t stuck in a hour long hold for a simple question while New York does it thing.
Personal experience. I’ve been inside the OCC and corporate offices of a majority of the regionals in this country. The last time I saw as many desks and titles per aircraft as Endeavor was at Comair. It’s a great operation with some great people, but to think that it would exist as is operating on a FFD budget is either extremely naive or woefully ignorant.
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Joined APC: Oct 2017
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It sounds like I'm not the only one who isn't willing to take you at your word, Mr. anonymous internet stranger. Your self-described "experiences" have very little value here.
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