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Old 07-14-2018, 05:12 PM
  #20241  
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Originally Posted by FollowMe View Post
, more schedulers/crew than any of the non-WO carriers. .


I just want to know where these extra crew schedulers are, cause they aren’t on the phone during an irop.

Last edited by web500sjc; 07-14-2018 at 05:54 PM.
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Old 07-15-2018, 03:39 AM
  #20242  
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Originally Posted by FollowMe View Post
Personal experience. I’ve been inside the OCC and corporate offices of a majority of the regionals in this country. The last time I saw as many desks and titles per aircraft as Endeavor was at Comair.
Originally Posted by FollowMe View Post
9E has more VPs/frame, more Directors/frame, more Managers/frame, more dispatchers/release, more schedulers/crew than any of the non-WO carriers.
You may be right or wrong. But the idea that you think you know all this, simply because you walked through an office and saw some desks, is pretty funny.
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Old 07-15-2018, 07:24 AM
  #20243  
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Originally Posted by Shadre Reevis View Post
You may be right or wrong. But the idea that you think you know all this, simply because you walked through an office and saw some desks, is pretty funny.
This. Walking around an OCC is not doing detailed due diligence on industry standard staffing.

It's possible we have more management infrastructure than non-wo's but many of our back office functions are now supported directly by Delta, which is a cost reduction vs non-wholly owns. Without seeing some detailed HR reports I doubt very highly you could make any sort of educated cost comparison. And if you were that adept at analyzing staffing numbers on intuition you wouldn't be a pilot.
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Old 07-15-2018, 02:15 PM
  #20244  
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Originally Posted by web500sjc View Post
I just want to know where these extra crew schedulers are, cause they aren’t on the phone during an irop.
Quoted for truth. Technological improvements like CATE can’t make up for a lack of warm bodies to answer phones. The hold time during IROPs remains completely unacceptable.
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Old 07-15-2018, 02:27 PM
  #20245  
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Originally Posted by Shadre Reevis View Post
You may be right or wrong. But the idea that you think you know all this, simply because you walked through an office and saw some desks, is pretty funny.
I must have missed the part where you were with me during all of my experiences. Some of us have interned, worked and participated in industry groups well outside of the front end of the aircraft. This industry wasn’t always an open door to cockpit positions.

As far as IROPs, no carrier in the world has enough personnel on hand to truly handle an IROP. Most opcenters have way too many people on hand during normal ops, and nowhere near enough when things go down, just ask DAL re April of last year. Until we improve our automation or develop faster on demand workforce scalability, that is our reality.
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Old 07-15-2018, 02:44 PM
  #20246  
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There has to be a way to be able to get additional schedulers to work from home for 200% on days like these.
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Old 07-15-2018, 03:05 PM
  #20247  
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Originally Posted by FollowMe View Post
I must have missed the part where you were with me during all of my experiences. Some of us have interned, worked and participated in industry groups well outside of the front end of the aircraft. This industry wasn’t always an open door to cockpit positions.

As far as IROPs, no carrier in the world has enough personnel on hand to truly handle an IROP. Most opcenters have way too many people on hand during normal ops, and nowhere near enough when things go down, just ask DAL re April of last year. Until we improve our automation or develop faster on demand workforce scalability, that is our reality.
I’m not disputing that. But I’m still waiting for the facts. Maybe you can provide something other than personal interpretation? Such as industry standards percentage between pilots/flight attendants and schedulers/ dispatchers/ managers etc. and why Endeavor is higher? You can’t just expect anyone to just take your word for it. Especially when you don’t provide your credentials
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Old 07-15-2018, 03:11 PM
  #20248  
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Originally Posted by Two Kings View Post
Quoted for truth. Technological improvements like CATE can’t make up for a lack of warm bodies to answer phones. The hold time during IROPs remains completely unacceptable.
I noticed today, CATE did a pretty good job at the start of the IROP. By late afternoon it was just chaos as usual. Hire 20-30 more schedulers. Dedicated base schedulers so people running business as usual down in Atlanta aren’t stuck in a hour long hold for a simple question while New York does it thing.
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Old 07-15-2018, 03:35 PM
  #20249  
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Originally Posted by FollowMe View Post
Personal experience. I’ve been inside the OCC and corporate offices of a majority of the regionals in this country. The last time I saw as many desks and titles per aircraft as Endeavor was at Comair. It’s a great operation with some great people, but to think that it would exist as is operating on a FFD budget is either extremely naive or woefully ignorant.
Would love to see some real numbers or factual information out of you, as it seems your "relative understanding" gained from nothing more than walking around several OCCs(which is also hard to believe) is extremely naïve. Listening to you with absolutely no evidence to back up your claims is woefully ignorant IMO.
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Old 07-15-2018, 06:54 PM
  #20250  
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Originally Posted by FollowMe View Post
I must have missed the part where you were with me during all of my experiences. Some of us have interned, worked and participated in industry groups well outside of the front end of the aircraft. This industry wasn’t always an open door to cockpit positions.
It sounds like I'm not the only one who isn't willing to take you at your word, Mr. anonymous internet stranger. Your self-described "experiences" have very little value here.
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